Job overview
Clerical Officer
Band 2 - 37.5 hours Monday - Friday.
We are currently looking for an enthusiastic individual to join our Community Administration service. This post will work within the Hyde locality providing full clerical support to Health Care Professional teams that are based at Union St Clinic, Hattersley Clinic and Selbourne House on a rota basis.
Working as part of a team, the post holder will act as the first point of contact for all community services, therefore the post holder must have the ability to deal with the general public and have a positive approach to customer care. Administration experience is essential as you will be expected to undertake a full range of clerical tasks.
The Community Administration service is contracted to work between the hours of 8.00am and 8.00pm, Monday to Saturday.
Important Notice on Visa Sponsorship Eligibility
Please note that whilst the trust does offer sponsorship this role is unfortunately not eligible for visa sponsorship under the UK Health and Care Worker visa route. This is due to the position not meeting the minimum salary threshold of £25,000 per annum and/or the required skill level set by UK Visas and Immigration.
We appreciate your interest in this opportunity and encourage applications from candidates who already have the right to work in the UK.
Main duties of the job
Provide a full range of clerical tasks to Healthcare Professionals.
Have a variety of IT skills to be able to use spreadsheets, word processing, e-mails and basic keyboard skills.
To use the patient administration system to book patient appointments.
General office management skills such as filing/management of records and telephone duties.
You may be required to provide administration support for services being provided off site.
To work as part of a team and to carry out tasks set by the Administrator/line manager.
To process incoming and outgoing mail.
The successful candidate will be required to respond to daily queries from internal and external organisations therefore applicants should be excellent communicators with good written skills. In addition it is a necessity that applicants have a good standard of typing and IT skills.
Detailed job description and main responsibilities
The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focuses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.
The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.
Person specification
Qu
Essential
- English and Maths, GCSE, CSE, level 1 or A - C or above
- Typing/IT skills (Email, word processing and file management)
- Computer Literate
Desirable
- Knowledge or experience of Data Inputting
Knowledge
Essential
- Knowledge of Patient Administration Systems (PAS) (EMIS)
- Knowledge of Microsoft Packages
- Working experience of general office duties
Desirable
- Experience of working in a healthcare setting
Experience
Essential
- Customer Service Skills
- Excellent Telephone Manner - Answering the phone
- Previous experience of working with the general public
Desirable
- Previous experience of working with Health Professionals
Skills and Ability
Essential
- Effective communication skills with a wide range of people
- Flexibility to cope with changing needs of the job
- Eager to learn new skills
- High degree of Interpersonal skills
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Applying for this NHS job
This advert is for Clerical Officer with Tameside and Glossop Integrated Care NHS Foundation Trust in Ashton Under Lyne, North West, England. It is listed as a Band 2 Administrative and IT role. The advertised salary is £25,272 Pro-rata per annum. The contract type is Permanent. The application deadline is 16 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (02 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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