Clerical Officer Ward Clerk

Job overview

An exciting opportunity have arisen to join a friendly team, working within department of Emergency medicine/Acute care medicine.  We are looking for a dynamic individual to join our busy team.

Successful candidate will provide efficient, effective, and comprehensive administrative support for the department of Emergency medicine/Acute care medicine.

If you have excellent interpersonal skills, good communicator and have a strong desire to provide an efficient, effective, and comprehensive administrative support for the department of Emergency medicine/Acute care medicine PLEASE NOTE, WE MAY CLOSE THIS VACANCY EARLY IF WE RECEIVE HIGH NUMBERS OF APPLICATIONS.

Main duties of the job

Duties will include updating patient management systems, answering calls and greeting patients/relatives, preparing notes and supporting the nursing team with all aspects of ward administration such as record keeping, data entry, filing and scanning.

You will need to be able to communicate effectively with all staff members and patients

If you feel you have these skills and would like to join our team them, please apply.

Covering 365 days over a 24-hour period on a rotational shift pattern and complete the administrative tasks  that are aligned to provide effective care for patients on the Emergency and Acute pathway.

Detailed job description and main responsibilities

Duties will include,

• To ensure that there is good communication between the administration team and the clinical  team so that the Department area runs smoothly.  • Liaising with patients, relatives, carers, outside agencies and colleagues within a multidisciplinary team via telephone and face to face communication. • To ensure that all patients are received and directed to the appropriate waiting area or ward area in a courteous and professional and timely manner as the post holder is often the first point of contact for most patients.  • To ensure that patients demographic details are always kept up to date in the medical records  and on the Patient Administration System, by checking personal details such as name, address, telephone number, ethnic origin, and GP.  • To use the Patient Administration System to book patients onto the system and to make follow up outpatients as and when required.

Although are not exhaustive and more details information can be found on the job description.