Clerical Officer - Sleep Service

Job summary

Do you have excellent communication and organisational skills with attention to detail to succeed in an administrative role? Do you enjoy working in a busy environment? If so, we may have the right job for you!

Main duties of the job

The Sleep Service is a Regional Specialist Centre and we are looking for a friendly, self-motivated and enthusiastic individual to provide comprehensive administration service and clerical support and be a part of our team at St James Hospital. You will be joining our supportive and positive team that combines administration staff, secretaries, doctors and nurses. At LTHT, we pride ourselves of having the goal to be the best place to work, so if this is a role you are interested in please apply to become the next Clerical Officer at the Sleep Service! A full programme of training and induction will be given along with the opportunities for professional development in a supportive environment.

About us

The Leeds Teaching Hospitals NHS Trust is committed to delivering the highest quality and safest treatment and care to every patient, every time. Our vision is to provide the highest quality specialist and integrated care. We will do this through delivery of our multi-year goals and strategic priorities, which you can read about on this page. Central to it all is The Leeds Way our values and behaviours that are at the heart of everything we do.

Details

• Date posted: 25 June 2026
• Pay scheme: Agenda for change
• Band: Band 2
• Salary: £25,272 a year
• Contract: Permanent
• Working pattern: Full-time
• Reference number: 001372
• Job locations: St James’s University Hospital, Leeds, West Yorkshire, LS9 7TF, United Kingdom

Job responsibilities

Why you should join our Team

The successful candidate will join the Sleep Service team, to facilitate the smooth and efficient delivery of the patient administration pathway from referral and throughout the outpatient/inpatient process. You will be providing an efficient, effective and accurate administrative duty to support the delivery of high standard and cost effective treatment of patients.

The responsibilities of this role include reception duties, making outpatient appointments, clinic preparation, dealing with patient enquiries and other healthcare professionals and filing of results. Therefore having excellent communication, being able to work as part of a team as well as being able to use own initiative and working towards deadlines are the skills to be successful at this role.

If you have the skills to take on this role, please apply. We want you on our team!

What you will bring to the role

Criteria:

Educated to GCSE Grade C or above in English and Maths

ECDL qualification or willingness to undertake such training

Knowledge of Computerised Office Systems

Willingness to undertake further professional development and training

Experience in dealing with members of the public in an working environment

Previous NHS experience including Reception/Office Administration experience (desirable)

Experience of using administrative systems including data entry (desirable)

Operation of hospital out-patient receptions (desirable)

A good team player, with the ability to work in a diverse and demanding environment in a multidisciplinary team

Excellent communication skills both verbally and written that are clear and concise

Effective interpersonal skills

Good organisational and time management skills

Basic computer literacy and willingness to further undergo training

Ability to use the Trust’s Patient Administration System (desirable)

Please see the attached job description for further information about this vacancy.

For questions about this job, contact:

Lauren Gill

Patient Services Coordinator

lauren.gill1@nhs.net

About Leeds Teaching Hospital NHS Trust

Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are:

Patient-centred Collaborative Fair Accountable Empowered

All our actions and endeavours will be guided and evaluated through these values

We’re committed to recruiting exceptional people to deliver outstanding services across Leeds Teaching Hospitals NHS Trust and helping every colleague reach their full potential. We’re looking for a compassionate, inclusive, and collaborative leader who shares our values and can build strong partnerships. We warmly invite applications from people from a variety of backgrounds and sectors, and are especially keen to hear from individuals from a minority ethnic background. We’re dedicated to creating a diverse and inclusive environment where everyone feels valued, supported, and has a true sense of belonging, as we work together to deliver the best in healthcare to the people of Leeds and beyond.

To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.

We reserve the right to close this advert early if we receive a high number of suitable applications.