Clerical Officer - Paediatric Surgery

Job summary

The successful candidates will provide essential administrative support within the Childrens Scheduling Team, helping to ensure that theatre llists run smoothly and efficiently. On a day-to-day basis, you will: 1. Book, amend, and cancel patient operations using NHS systems, ensuring accuracy at all times 2. Manage incoming calls and emails, responding to queries from parents, carers, and healthcare professionals in a professional and compassionate manner 3. Maintain and update patient records in line with data protection and confidentiality standards 4. Liaise with clinicians and other departments to resolve scheduling issues and ensure effective communication 5. Monitor theatre list availability and escalate any capacity or demand concerns 6. Carry out general administrative tasks such as data entry, and processing correspondence. You will play a key role in supporting the delivery of timely care by ensuring children and families receive the correct documentation at the right time, contributing to a positive patient experience.

Main duties of the job

We are seeking two full-time motivated and organised Clerical Officers to join our busy Childrens Scheduling Team. This is an excellent opportunity to contribute to the smooth running of essential administrative services that support the delivery of high-quality care for children and young people. As part of the team, you will play a key role in ensuring theatre sessions are scheduled efficiently, helping to provide a positive experience for patients and their families. We are looking for candidates who: 1.Have strong organisational and administrative skills 2. Possess excellent communication and interpersonal abilities 3. Are able to work accurately under pressure in a busy environment 3. Demonstrate a caring and professional approach when dealing with children and families

About us

The Leeds Teaching Hospitals NHS Trust is committed to delivering the highest quality and safest treatment and care to every patient, every time. Our vision is to provide the highest quality specialist and integrated care. We will do this through delivery of our multi-year goals and strategic priorities, which you can read about on this page. Central to it all is The Leeds Way our values and behaviours that are at the heart of everything we do.

Details

• Date posted: 26 July 2026
• Pay scheme: Agenda for change
• Band: Band 2
• Salary: £25,272 a year
• Contract: Permanent
• Working pattern: Full-time
• Reference number: 001653
• Job locations: Leeds General Infirmary, Leeds, West Yorkshire, LS1 3EX, United Kingdom

Job responsibilities

For questions about this job, contact:

Name: Sabbah Akram & Katie Reid Position: Scheduling Coordinators Email: sabbah.akram@nhs.net or katie.reid17@nhs.net Phone number: 0113 3926482

Job Summary

We are seeking two full-time motivated and organised Clerical Officers to join our busy Children’s Scheduling Team. This is an excellent opportunity to contribute to the smooth running of essential administrative services that support the delivery of high-quality care for children and young people. As part of the team, you will play a key role in ensuring theatre sessions are scheduled efficiently, helping to provide a positive experience for patients and their families. We are looking for candidates who: 1.Have strong organisational and administrative skills 2. Possess excellent communication and interpersonal abilities 3. Are able to work accurately under pressure in a busy environment 3. Demonstrate a caring and professional approach when dealing with children and families

Why you should join our Team

Leeds Children’s Hospital is one of the largest and busiest specialist children’s hospitals in the UK, providing a wide range of services for children and young people from across the region and beyond. It is part of Leeds Teaching Hospitals NHS Trust, one of the biggest NHS trusts in the country. Based primarily at Leeds General Infirmary in Leeds, the hospital delivers highly specialised care alongside general paediatric services. It serves not only the local population but also acts as a regional and national referral centre for complex conditions. Leeds Children’s Hospital offers over 30 different specialties, including: Paediatric emergency care, Neonatal and paediatric intensive care, Children’s surgery, Oncology and haematology, Cardiology and cardiac, Neurology and neurosurgery.

What you will bring to the role

The successful candidates will provide essential administrative support within the Children’s Scheduling Team, helping to ensure that theatre llists run smoothly and efficiently. On a day-to-day basis, you will: 1. Book, amend, and cancel patient operations using NHS systems, ensuring accuracy at all times 2. Manage incoming calls and emails, responding to queries from parents, carers, and healthcare professionals in a professional and compassionate manner 3. Maintain and update patient records in line with data protection and confidentiality standards 4. Liaise with clinicians and other departments to resolve scheduling issues and ensure effective communication 5. Monitor theatre list availability and escalate any capacity or demand concerns 6. Carry out general administrative tasks such as data entry, and processing correspondence. You will play a key role in supporting the delivery of timely care by ensuring children and families receive the correct documentation at the right time, contributing to a positive patient experience.

Please see the attached job description for further information about this vacancy.

About Leeds Teaching Hospital NHS Trust

Our Trust values

The Leeds Way is working together to support each other and deliver the best possible care to patients.

We are….

Responsible Open and Honest One Team Kind

Our Trust priorities

Our purpose: Excellent, safe and sustainable care for every patient every time

Our priorities:

People Improvement and Innovation Partnerships Outcomes

To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.

We reserve the right to close this advert early if we receive a high number of suitable applications.