Job overview
We are recruiting for a Clerical Radiology Department Assistant who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
We have a vacancy for a Radiology Department Assistant to support the administration services in the department.
This is a demanding but interesting role in a busy department. The RDA team is friendly and hard working.
To fit into this job role you must be experienced in dealing with the public and have accurate keyboard and data input skills.
Some experience of office and/or reception work is required. Previous work in a hospital would be an advantage but is not essential.
At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.
Main duties of the job
The Clerical Radiology Department Assistant will providing a welcoming, caring and efficient service.
Greeting patients, checking ID, demographics and accuracy of hospital records.
Booking the arrival of patients on the computer with appointments and walk-in patients – patients may have electronic or paper requests – in accordance with procedures for location.
To communicate effectively and politely with patients, their families/ carers, hospital staff and outside agencies, in a professional and caring manner.
To provide correct, accurate and factual information to patients by phone and in person, respecting patient dignity and observing equal opportunities at all times.
Detailed job description and main responsibilities
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Person specification
Skills
Essential
- Excellent communication skills
- Excellent customer skills
- Working under pressure/multitasking
Desirable
- Face to face experience dealing with the public
Knowledge
Essential
- Dealing with people
- Principles of record keeping
Other Requirements
Essential
- Understanding of, and commitment to, equality, diversity and inclusion
- Role model our Trust values every day
Previous Experience
Essential
- Customer Service
Desirable
- Office Work
- Teamwork
- Work in hospital or healthcare setting
Qualifications / Training
Essential
- English GCSE
- Math’s GCSE
Desirable
- NVQ level 3 or equivalent experience
- Willing to undertake inhouse training
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Applying for this NHS job
This advert is for Clerical Assistant-Radiology Department with East and North Hertfordshire NHS Trust in Stevenage, East of England, England. It is listed as a Band 2 Administrative and IT role. The advertised salary is £25,272 per annum. The contract type is Permanent. The application deadline is 03 Jul 2026.
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