Job overview
Children's Therapies Administrator
Are you an organised and proactive administrator who enjoys working as part of a supportive team? We have an exciting opportunity to join our friendly Children's Therapies Team based at the Children's Centre at the Royal United Hospitals Bath.
In this varied and rewarding office-based role, you will provide essential administrative support to our dedicated team of Children's Physiotherapists and Occupational Therapists, helping to ensure children and families receive the highest standard of care.
Working alongside an experienced colleague, you will play a key role in the smooth running of the service. Your day-to-day responsibilities will include managing telephone calls and email enquiries from parents and carers, as well as liaising with professionals across health, education and social care services. Strong communication, organisational and multitasking skills are essential, as you will be supporting a busy and dynamic team.
We are looking for someone who is confident, approachable and able to work efficiently while maintaining excellent attention to detail. Previous administrative experience within a healthcare setting and familiarity with electronic patient record systems would be advantageous, although not essential.
This is a fantastic opportunity to join a welcoming team and make a real difference behind the scenes in supporting the delivery of children's therapy services.
Main duties of the job
To provide a comprehensive administrative service and support the operational activity for the Children`s Therapies team.
What we're looking for:
- Excellent verbal and written communication skills
- Strong organisational and administrative abilities
- A positive, team-focused approach
- Confidence in managing a range of enquiries from families and professionals
- Experience in a healthcare setting and knowledge of electronic patient record systems would be beneficial
If you are looking for a rewarding administrative role where your contribution will have a direct impact on children, families and clinical teams, we'd love to hear from you.
Detailed job description and main responsibilities
Please see job description attached for full details of the job requirements and personal specification
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Person specification
Specific Skills
Essential
- Computer literate in Microsoft Office applications
- Excellent touch-typing skills
- Produce work of a high standard with attention to detail
- Be flexible to changing situations
Knowledge & Experience
Essential
- Demonstrable experience and knowledge of office and administrative processes
- Ability to learn hospital database systems
- Able to learn medical terminology and use this effectively as an integral part of the role.
Desirable
- Experience within the NHS or similar health care setting
- Knowledge of medical terminology
Qualifications & Training
Essential
- Excellent communication both written and verbal
- Post-GCSE qualification e.g. A level, Advanced apprenticeship, NVQ 3 or equivalent experience
Desirable
- A levels/further education
- Typing qualification or experience
Physical Skills & Emotional Effort
Essential
- Physical dexterity required for touch-typing keyboard skills Physical effort required for moving around the department to ward area. Reasonable adjustments will be made for staff with a disability.
- Ability to cope effectively within a pressured environment to meet deadlines
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Applying for this NHS job
This advert is for Children`s Therapies Medical Secretary with Royal United Hospitals Bath NHS Foundation Trust in Royal United Hospitals Trust Bath. It is listed as a Band 3 Administrative and IT role. The advertised salary is per annum. The contract type is Permanent. The application deadline is 30 Aug 2026.
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