Children's Therapies Administrator

Job overview

We are looking for an organised and reliable Team Administrator to join our Children’s Integrated Therapy Service. You will support our Physiotherapy, Occupational Therapy, Speech and Language Therapy & Dietetics teams, helping to ensure children and families receive a timely and efficient service.

This is a busy, varied role based at Abingdon Hospital.  You will manage referrals, book appointments, and respond to phone and email enquiries, working closely with clinicians, admin colleagues and parents.

We offer full training, ongoing support and a friendly team environment.

Main duties of the job

• Provide day‑to‑day administrative support to the Children’s Therapy teams.
• Manage referrals, appointments, and general enquiries.
• Maintain accurate records and update electronic systems.
• Support the smooth running of the service through effective organisation and communication.
• Work collaboratively with admin colleagues, clinicians and external contacts.

Detailed job description and main responsibilities

• Provide high‑quality administrative support to the Children’s Therapy teams, including managing emails, records and office systems.
• Process referrals, book appointments and update the electronic patient record in line with local procedures.
• Respond to telephone and email enquiries from clinicians, parents and external professionals in a professional and helpful manner.
• Maintain accurate records, carry out data quality checks and ensure systems are kept up to date
• Order and monitor office supplies and equipment to support the day‑to‑day running of the service
• Work closely with therapy teams and admin colleagues, and liaise with external agencies as required
• Provide administrative support for meetings and general office activities, and offer cover for colleagues when required.