Child Health Ward Receptionist

Job overview

We are currently seeking a Ward Receptionist to join our administrative team within the Children's Hospital for Wales. As the first point of contact on the ward, the successful post holder will be highly motivated and will demonstrate effective teamwork and organisational skills as well as always being professional and have a friendly approach to patients, visitors, and colleagues. This role includes answering the telephone, greeting visitors, data entry, filing patient records, and other administrative office duties. You must have effective communication skills and good IT skills.

If you are interested in joining a highly motivated team that strives to deliver a patient-focused, high-quality service then we would like to hear from you.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

To be responsible for co-ordinating administrative tasks relating to the operational running of the Children's Ward. Answering telephone queries, receiving patients, relatives and visitors to the department, and co-ordinate online patient documentation through computerised patient management systems.

To support the clinical team in ensuring all aspects of the relevant administrative process and procedures are followed to comply with relevant UHB policies.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.