Location
Salary
£28,392 - £31,157 p.a. pro rata
Profession
Administrative and IT
Grade
Band 4
Deadline
30 Jul 2026
Contract Type
Permanent
Posted Date
23 Jul 2026
Medical Protection — the side of locally employed doctors from £83

Job overview

An exciting opportunity has arisen to join the Children’s Services team at Cambridge University Hospitals in a key administrative role within the CHEERS Network (Child and Adolescent East of England Rheumatology Service).

You will work closely with colleagues across Children’s Services at CUH and across the network at a regional level.

The role requires administrative and organisational skills, the ability to prioritise effectively whilst working to deadlines, a keen eye for details and excellent communication skills. Experience with data and Microsoft Office, specifically Excel and Word are highly desirable.

If you are a motivated team player with the ability to successfully manage multiple priorities and would like to work as a key member of a busy team, then we would love to hear from you.

Main duties of the job

To support the professional administration to the Child and Adolescent East of England Rheumatology Service (CHEERS) to all its users, including patients, relatives and colleagues.

You will provide comprehensive high quality administrative support to the Paediatric Rheumatology Clinical Team. This will specifically include liaising with colleagues from around the region to ensure care is optimised for patients, their families and our colleagues within the clinical network, as well as proactively managing patient pathways, booking patients in line with Trust and Network Policies and National targets.

Detailed job description and main responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:

  • applied for a Graduate visa
  • or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment

As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.

The advert will close at midnight on 30 July 2026.

Interviews are due to be held in the week commencing 3 August 2026.

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.

Person specification

Skills

Essential

  • Ability to manage/work as part of a team
  • Excellent communication skills including telephone, email, face to face
  • Ability to organise and manage own time keeping to schedule and deadlines
  • Ability to use own initiative and work autonomously
  • IT skills – ability to use Microsoft packages, including Excel and email
  • Willing to take on / learn new skills
  • Ability to show attention to detail and accuracy
  • Ability to adapt and embrace change
  • To be flexible in response to service needs
  • Ability to work under pressure
  • Ability to store and safeguard confidential documents

Desirable

  • Ability to touch type
  • Ability to think laterally and an innovative approach to problem solving

Knowledge

Essential

  • Understanding of confidentiality and data protection processes and procedures
  • Sound knowledge of office procedures
  • Customer service
  • Good working knowledge of Microsoft Office packages
  • Awareness of NHS targets and Trust priorities

Desirable

  • Knowledge of the Trust including awareness of priorities
  • Knowledge of Trust information systems
  • Knowledge of Medical Terminology

Experience

Essential

  • Experience of working in a busy clerical / office environment or Reception service
  • Secretarial and/or administrative experience, including minute taking
  • Prioritising, planning and organising own tasks
  • Working within guidelines
  • Experience of dealing with difficult situations and confrontations
  • Data entry experience and documentation
  • Experience of producing documents to a high standard
  • Confidentiality and data protection processes and procedures

Desirable

  • Previous experience of working in NHS
  • Previous experience of working with medical records, specifically Epic
  • Experience of working with EPIC hospital system

Qualifications

Essential

  • NVQ Level 4 or NQV Level 3 plus knowledge of medical terminology, organisational policies and procedures and knowledge and experience of Outpatient Services and collating data
  • Typing qualification or equivalent experience (if applicable)
  • Specific technical / professional qualification (if applicable)

Desirable

  • Secretary qualification or equivalent
  • Team Leader / management qualification

Additional Requirements

Essential

  • The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Safe, Kind, Excellent.

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Applying for this NHS job

This advert is for CHEERS Network Coordinator with Cambridge University Hospitals NHS Foundation Trust in Cambridge, East of England, England. It is listed as a Band 4 Administrative and IT role. The advertised salary is £28,392 - £31,157 p.a. pro rata. The contract type is Permanent. The application deadline is 30 Jul 2026.

Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (23 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.

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