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Job overview
Are you ready to be part of something transformative, this role helps reshape the future of children and young people with complex mental health needs. As a Clinical Case Manager for Children in Care within the West Midlands CAMHS Provider Collaborative (WMCPC), you will be at the forefront of a system evolving to meet the urgent needs of children who live in residential care homes.
Working within Toucan’s Integrated Complex Care / Children in Care (CiC) team, you will be part of a multi-agency collaborative redefining how health and social care support the region’s vulnerable young people.
Working in a small, specialist team driving meaningful change. You will be empowered to innovate, influence, and deliver work that improves lives of children, young peoples, and their families for the future.
We are looking to recruit three skilled professionals (RMN, RNLD or Social Worker) who are ready to advocate and bring fresh thinking to integrated care.
If you want to be part of something that truly matters, we would love to hear from you.
Please note if your profession is a Social Worker, you must be registered with the relevant governing body
Main duties of the job
- Provide expert clinical advice and case management for children and young people in residential care homes commissioned by West Midlands Local Authorities.
- Manage complex, cases with autonomy and professionalism, offering guidance and support to the wider network around the child.
- Champion needs of Children and Young People in residential placements across the West Midlands.
- Work collaboratively with Local Authority social care teams, to ensure therapeutic needs are identified and met.
- Lead proactive case discussions, triage referrals, and unlock access to innovative services like Integrated Residential Outreach Care (IROC).
- Support the Regional Hub and Local Authorities to influence quality and performance standards for residential care providers, ensuring every placement is safe, supportive, and clinically sound.
- Navigate high-pressure situations with confidence, compassion, and clinical expertise — making decisions that change lives.
- Travel across the West Midlands region is required as part of this role.
Detailed job description and main responsibilities
Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Women’s and Children’s NHS Foundation Trust.
When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).
Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
Person specification
Qualifications
Essential
- Registered Mental Health/Learning Disability Nurse or other registered health or social care professional
- Possess a relevant additional professional qualification e.g Forensic Psychiatry Diploma, masters level, or equivalent level of experience of working at case management level in specialist area.
Other Requirements
Essential
- Able to travel across various sites within the West Midlands region with a willingness to travel further if required to on occasion.
- Thorough understanding of and commitment to equality of opportunity and good working relationships. Ensuring compliance with all regulatory, ethical and social requirements
- Able to work in a busy environment managing a complex case load.
- Adaptability, flexibility and ability to cope with uncertainty and change
Desirable
- Sound working knowledge of financial processes within the commissioning arena.
Analytical and Judgement Skills
Essential
- Case management skills, focusing on the needs of the individual and the context of their pathway in relation to all clinical and legal processes
- Development and maintenance of therapeutic alliance with service users and their families /carers
- Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales
- Experience of identifying and interpreting National policy.
- Experience of researching best practice (globally, private and public sector), interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (advising on policy implementation)
Knowledge & Nature of Experience
Essential
- Detailed knowledge of legal issues pertaining to the specialist service, including MHA 1983, after care under supervision, sex offender legislation, probation orders and life license, Ministry of Justice procedures and child protection legislation
- Detailed Clinical knowledge of Learning Disability and Autism
- Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master’s level equivalent
- Evidence of post qualifying and continuing professional development
- Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement
- Have an appreciation of the relationship between the individual provider and commissioning organisations and the role(s)/responsibilities of each, in relation to the provision of homes for children in care.
Desirable
- Experience of delivering training to a range of audiences
Personal Skills/Abilities and Attributes
Essential
- High-level communication in particular skills across a range of agency and professional boundaries at a national level.
- Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups
- Negotiate on difficult and controversial issues including performance and change in order to achieve good outcomes for patients
- Communicate with young people in a compassionate and understanding way
- Ability to communicate effectively with young people with a diverse range of needs.
- Demonstrate capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
- Working knowledge of Microsoft Office with intermediate keyboard skills.
- Willing to engage with and learn from peers, other professionals and colleagues in the desire to provide or support the most appropriate interventions
- Professional calm and efficient manner
- Demonstrates a strong desire to improve performance and make a difference by focusing on goals.
Professional/Managerial/Specialist Knowledge
Essential
- High-level management skills, able to perform to high level in clinical setting, holding services to account and ensuring effective use of NHSCB resources.
- Case management skills, focusing on the needs of the individual and the context of their pathway in relation to all clinical and legal processes
- Must be able to prioritise own work effectively and be able to direct activities of others. Experience of managing and motivating a team and reviewing performance of the individuals.
- Problem solving skills and ability to respond to sudden unexpected demands
- Ability to analyse complex facts and situations and develop a range of options
- Takes decisions on difficult and contentious issues where there may be a number of courses of action.
- Strategic thinking – ability to anticipate and resolve problems before they arise
- Ability to interpret clinical results
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Applying for this NHS job
This advert is for Case Manager Integrated Care / Children in Care (CiC) with Birmingham Women's and Children's NHS Foundation Trust in Birmingham, Midlands, England. It is listed as a Band 8 Manager and corporate role. The advertised salary is £57,528 - £64,750 per annum. The contract type is Permanent. The application deadline is 29 Jun 2026.
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