Care Coordinator

Job summary

Join a supportive multi-disciplinary team where your skills will have a real impact. In this role, you will manage referrals, deliver timely assessments, and coordinate care for a diverse caseload within a Community Mental Health Team.

You'll promote positive mental and physical wellbeing, supporting individuals to engage in their recovery and maintain independence. Working collaboratively with service users, carers, and partner agencies, you'll ensure care is person-centred, safe, and effective.

With a strong focus on quality and continuous improvement, you'll contribute to service development, uphold high clinical standards, and carry out comprehensive risk assessments and management plans.

This is an excellent opportunity for a motivated professional who values clear communication, teamwork, and ongoing development, and is committed to delivering compassionate, high-quality care.

Only open to applicants from Hampshire & Isle of Wight NHS system, which is limited to: Hampshire and Isle of Wight ICB, Hampshire & Isle of Wight Healthcare FT, Portsmouth Hospitals University NHS Trust, University Hospital Southampton FT, South Central Ambulance Service, Isle of Wight NHS FT or Hampshire Hospitals FT.

Main duties of the job

Care Planning: Assess individual needs and develop, implement, and regularly review personalised care and support plans.

Care Coordination & Liaison: Act as the main point of contact between service users, families, GPs, and other health and social care professionals to ensure continuity of care.

Assessment & Risk Management: Carry out mental health and wellbeing assessments, including risk and crisis assessments, and respond appropriately.

Case Management: Maintain accurate, up-to-date records and case notes using relevant systems.

Signposting & Support: Connect individuals with appropriate community resources, including housing, employment, and support services.

Compliance & Governance: Work in line with mental health legislation, policies, and best practice standards.

Job responsibilities

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence