Job summary
<p><strong><em>Make a real difference to families and young people in Lancashire</em></strong></p><p>HCRG Care Group is looking for a <span class="single_desc_int_gb_word">compassionate, organised and customerfocused <strong>Care Coordinator (Administrator)</strong> to join our Care Coordination Hub</span>. This is a fantastic opportunity to be part of a <span class="single_desc_int_gb_word">supportive team helping children, young people and families access the right care at the right time</span>.</p><p><strong>What youll do</strong></p><p>As the first point of contact for patients, parents, carers and professionals, you will play a key role in delivering an excellent customer experience. In this role, you will:</p><ul><li><strong>Provide a friendly, efficient and professional <span class="single_desc_int_gb_word">response</span></strong> to all incoming telephone calls and emails into the Care Coordination Hub.</li><li><strong>Filter, prioritise and direct queries</strong> to the correct Lancashire Healthy Young People & Family Services teams.</li><li><strong><span class="single_desc_int_gb_word">Support</span> clinical teams</strong> by booking and scheduling routine clinic appointments in line with service rules
Main duties of the job
About the Company
We change lives by transforming health and care.
Established in 2006, we are one of the UK’s leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.
We’re committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.
While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.
To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2
About us
Details
- Date posted: 18 August 2026
- Pay scheme: Other
- Salary: £24,853 to £24,853 a year
- Contract: Permanent
- Working pattern: Full-time
- Reference number: HCRGCG/TP/40134/20322
- Job locations: HCRG Care Group, Leyland, Lancashire, PR26 6TY, United Kingdom
Job responsibilities
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This advert is for Care Coordinator (Administrator) with HCRG Care Group in HCRG Care Group, Leyland, Lancashire, PR26 6TY, United Kingdom, United Kingdom. It is listed as a Administrative and IT role. The advertised salary is £24853.00 to £24853.00. The contract type is Permanent. The application deadline is 06 Sep 2026.
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