Job summary
East MK PCN is seeking a permanent Care Coordinator to join the team on a full-time basis. The Care Coordinator will support the delivery of proactive, personalised care to patients with frailty by working closely with the Integrated Community Support (ICST) and wider multidisciplinary team (MDT).
The role will involve assisting with care planning appointments, undertaking defined elements of patient interaction, and completing associated administrative tasks to ensure accurate, high-quality care plans are developed, recorded, and reviewed.
Main duties of the job
- Assist in the coordination and delivery of care planning appointments for frail and complex patients
- Prepare patients for care planning discussions
- Undertake agreed parts of care planning appointments (e.g. gathering patient information and goals)
- Document care plans accurately within the clinical system
- Act as a first point of contact for patients and carers
- Work with ICST and MDT members to deliver coordinated and patient-centred care
- Book appointments and maintain patient records
- Using clinical systems on a daily basis, with confidence to run searches and keep care records up-to-date
- Create reports when needed
About us
EAST:MK PCN consists of 4 practices in Milton Keynes, covering a total population of approximately 52,000 patients.Our overarching objective is to deliver the highest standard of care. We work collaboratively with colleagues in the NHS, public and community services to make as much of an impact to improving patient access and care. Patient-centred care is a firm belief in our network, and we are looking for energetic and proactive individuals that will enjoy working in a vibrant team.
Details
- Date posted: 01 July 2026
- Pay scheme: Other
- Salary: £29,250 a year (up to - depending on experience)
- Contract: Permanent
- Working pattern: Full-time
- Reference number: 29767
- Job locations: CENTRAL MILTON KEYNES MED CENTRE, 68 BRADWELL COMMON BOULEVARD, BRADWELL COMMON, MILTON KEYNES, MK13 8RN, United Kingdom
Job responsibilities
If you would like to find out more information about this role, please do not hesitate to get in contact with us.
Person specification
If you are a skilled care coordinator, with excellent person-centered planning experience and strong local knowledge for accessing key support, then we would love to hear from you. The ideal applicant will have the following skills, experience and qualifications:
Essential
- Experience of working within healthcare, the voluntary or community sector, to support vulnerable groups.
- Diploma Level 2 in Health and Social Care, or an equivalent qualification (desirable not essential).
- Familiar with local resources and services, including how to access them.
- Motivated by helping people, with care and empathy.
- Able to deliver person-centred support in a non-judgmental way.
- Experience of completing holistic person-centred care planning assessments.
- Strong listening and communication skills.
- Ability to work with frail or vulnerable patients
- Good administrative and organisational skills
- IT competency (clinical systems, MS Office)
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Applying for this NHS job
This advert is for Care Co-ordinator with Primary Care Careers in Bury St Edmunds, East of England, England. It is listed as a Administrative and IT role. The advertised salary is £29,250 a year. The contract type is Permanent. The application deadline is 27 Jul 2026.
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