Job overview
The purpose of this job is to provide secretarial support to the Cardiology admin team.
This job description is not intended to be an exhaustive list of duties, but merely to highlight the current main responsibilities of the post. The Trust reserves the right to change terms from time to time. Along with your main duties; you will also be expected to carry out any other duties that are reasonably asked of you. It may be reviewed from time to time in agreement with the post holder and line manager of the Service Unit. The post holder will be required to comply with all policies and procedures issued by and on behalf of Wye Valley NHS Trust.
Main duties of the job
- Audio typing and reviewing patient letters and reports from digital dictation
- Forwarding letters/reports by either: - post, fax, telephone or e-mail as required
- Answering departmental phone calls in a courteous and professional manner.
- To liaise with patients and provide non clinical advice such as dates and times of clinic appointments.
- To be able to assess nature of enquiry and deal with appropriately, asking advice from the Band 4 Medical Secretaries if necessary.
- Open, prioritise and date stamp mail daily.
- To take responsibility for ensuring referrals are date stamped on day of arrival.
- Maintain a full and comprehensive knowledge of medical and drug terminology, theoretical knowledge of procedures carried out within the department.
- To use own initiative and manage own work load under the guidance of the Band 4 Medical Secretary.
- Ensure all patient notes retained in the office or sent out of the office are traced on Patient Administration System (PAS).
- Download from pathology APEX system patient’s results on request from consultant.
For further information please see job description
Detailed job description and main responsibilities
For more information about the role and responsibilities please see the attached job description and person specification
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Person specification
Experience
Essential
- Previous secretarial experience or equivalent experience
- Previous medical secretarial experience
Education & Qualifications
Essential
- English GCSE or equivalent
Desirable
- RSA III Typing/Word processing
Skills, Knowledge & Abilities
Essential
- To be able to write and communicate clear concise messages involving medical terminology
- Ability to effectively communicate with all levels of personnel including medical professional, outside agencies and patients both verbally and in writing.
- To comprehend instructions containing medical terminology
- Provide and receive routine information requiring tact/provision of sensitive information upholding patient confidentiality
- An understanding of a range of work/office procedures
Desirable
- Knowledge of patient management system
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Applying for this NHS job
This advert is for Cardiology Assistant Medical Secretary with Wye Valley NHS Trust in Wye Valley NHS. It is listed as a Band 3 Administrative and IT role. The advertised salary is £25,760 - £27,476 pa pro rata. The contract type is Permanent. The application deadline is 02 Sep 2026.
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