Cardiac Administrator

Job overview

***Important Sponsorship Information for this post: We are currently unable to offer a certificate of sponsorship for this post***

Oxleas Community Cardiac Service are seeking an enthusiastic, self-motivated, and organised person to provide comprehensive administrative support to our team of Cardiac Rehabilitation and Heart Failure Specialist Nurses.

The Specialist Team provides a comprehensive multidisciplinary cardiac service to the residents of Greenwich and Bexley.  They work closely with hospital colleagues.

This is a busy and varied role, and the successful applicant must be able to remain calm under pressure. The successful candidate must be a team player and have a flexible approach to work, covering for other members of the administration team where possible in their absence.

Main duties of the job

The post holder must have previous administration experience and the ability to work with people of all levels, together with good organisational and communication skills, both written and verbally. Experience of working with Microsoft Office packages is essential; and the Rio Clinical Information System is desirable.  Applicants will need to possess the ability to organise and prioritise work, along with an understanding of and commitment to confidentiality when dealing with patients.

The post includes dealing with patient queries on the telephone; therefore, ideally applicants should have some experience of direct patient contact, as well as organising clinics and booking appointments

Detailed job description and main responsibilities

• To be the main point of contact for the Cardiac Rehabilitation Nurses and Heart Failure Specialist Nurses.
• Undertaking general office duties, such as photocopying, filing and typing basic information.
• Provide comprehensive support to the Cardiac team, rescheduling clinics and appointments as necessary.
• Ensure all confidential information is locked away securely at the end of each day.
• Dealing with incoming and outgoing correspondence, ensuring post is collected, opened, recorded and distributed as appropriate.
• Produce accurate and timely correspondence and reports ensuring adherence to deadlines and corporate identity.
• Maintain filing systems and record keeping processes to ensure the efficient running of the office.
• Undertake statutory training and specific training as required to meet the needs of the position and its future development.
• Undertake any other duties as required, commensurate with the grate of the post.
• Participate in the Trust’s Personal Development Review (PDR) process and undertake training as identified.
• Dealing with conflicting demands daily.