Job summary
We have an exciting opportunity to recruit two band 4 Cancer Care Coordinators to work alongside our Gynae-oncology cancer specialist nursing team, providing non-clinical support. One post will be based in Chester le Street Hospital, and one in Bishop Auckand Hospital, and will underpin the delivery of the personalised care agenda to people affected by cancer. Some cross site working will be required and the role is fully hospital based.
We are looking for highly motivated individuals who have excellent communication skills, are empathathetic, excellent problem solvers, and have a passion for delivering high quality person-centred care. You will provide the nursing team with administrative support, alongside non-clinical support and signposting for patients.
You will be qualified to NVQ Level 3 or have equivalent experience, possess good IT skills and have experience working in a healthcare setting. You will also be able to demonstrate resilience, compassion and a willingness to embrace innovation.
In return we can offer a warm and welcoming environment where you will be fully trained and supported to deliver the teams obectives
Main duties of the job
You will be based within the Gynae- Oncology specialist nursing teams, where you will assist with the day to day running of the service.
This includes:
- Ensuring all activity is captured (coding) throughout treatment pathways.
- Supporting the Multi Disciplinary Team meetings and outcomes to ensure the timely management of patients on a cancer pathway.
- Delivering personalised care through the use of Holistic Needs Assessments, health & wellbeing offers, Patient Statified Follow Up (PSFU), referals to support services, and close working with the Macmillan Information and Support Team.
- Liaising with community and primary care teams to facilitate the timely management and treatment for patients.
- Advocating for patients, helping them navigate health & social care while empowering them to make the best choices for their needs.
- Providing support to those who may be upset or distressed.
- Considering any support needed in relation to health literacy and health inequalities.
- Dealing with enquiries from people dealing with cancer.
- Visiting hospital departments to offer support to patients or family members as needed.
Travel across sites is expected.
About us
If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager.
You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks.
We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented.
Full Job Descriptions can be found in the adverts supporting documents.
Over reliance on AI-generated content is discouraged and may diminish the applicant's chances of success.
For the most up-to-date information on visa requirements and eligibility, please check online to determine whether you can apply.
Details
- Date posted: 15 July 2026
- Pay scheme: Agenda for change
- Band: Band 4
- Salary: £28,392 to £31,157 a year
- Contract: Permanent
- Working pattern: Full-time
- Reference number: C9439-2627-1076
- Job locations: Chester Le Street Community Hospital, Front Street, CHESTER LE STREET, County Durham, DH3 3AT, United Kingdom, Bishop Auckland General Hospital, Cockton Hill Road, BISHOP AUCKLAND, County Durham, DL14 6AD, United Kingdom
Job responsibilities
You will work as part of the Gynae-Oncology specialist nursing team and the wider Cancer Services team to support the delivery of safe, compassionate and joined-up care. In this non-clinical role, you will work under the supervision of the Cancer Clinical Nurse Specialist team to assist in the provision of care. You will have some direct patient contact and your role will make a valuable contribution to improving the experience of people living with cancer.
You will contribute to Cancer Waiting Times (CWT) performance by supporting Clinical Nurse Specialists and patients throughout the pathway, helping to ensure appointments, investigations, and treatments are coordinated efficiently and delays are minimised.
You will be a flexible and adaptable advocate for patients, helping them to navigate health and social care while empowering them to make the best choices for their needs. You will possess excellent communication and problem solving skills, and will provide support to those who may be upset or distressed.
Working collaboratively with a wide range of services, you will ensure that people affected by cancer can access support in their local community, for example Citizens Advice, Joining The Dots, Social Prescribing Link Workers, Health Coaches and hospices.
Working pattern is Monday - Friday, in person, at specified hospital sites.
The Cancer Care Coordinator based at Chester-le-Street Hospital will also work at UHND and Shotley Bridge Hospital.
The Cancer Care Coordinator based at Bishop Auckland Hospital will also work at Darlington Hospital.
There will be times when either Cancer Care Coordinator may have to cover any site in times of absence such as holidays or sickness in the team.
Please contact Heather Thexton, Cancer Educator for more details on the roles:
heather.thexton@nhs.net
07385 397419
Person specification
Experience
Essential
- Previous administrative experience.
- Experience of using a wide variety of IT systems.
- Experience of working within the NHS in a care or admin role.
Desirable
- Previous experience of working in the NHS in a role relating to cancer patient pathways.
- Experience of caring for with people with cancer.
Qualifications
Essential
- GCSE English and Mathematics (Grade A - C) or equivalent qualification.
- NVQ level 3 in healthcare or admin subject, or equivalent workbased experience.
- Admin qualification or equivalent experience.
Desirable
- Qualified to NVQ level 4 or above.
- Effective communication training/qualification.
Special Requirements
Essential
- Ability to concentrate on tasks whilst managing frequent interruptions.
- Ability to cope with exposure to details regarding patients that may be distressing.
- Ability and willingness to travel across trust sites as required.
- Professional appearance and demeanour.
- Positive attitude towards change.
- Flexible and adaptable.
- Highly motivated to learn new skills.
Special Skills & Knowledge
Essential
- Ability to support a clinical team.
- Ability to work independently without direct supervision.
- An understanding of the importance of providing clear accessible information and support for people dealing with cancer.
- Understanding of person-centred care
- Awareness for the need for confidentiality at all times.
- Computer literacy ability to use a wide variety of systems.
- Demonstrate the ability to solve problems and take appropriate action.
- Ability to organise and prioritise own workload.
- Ability to communicate effectively with sensitivity and compassion.
- Ability to work as part of the wider MDT.
- Willingness to undertake new skills appropriate to the service need.
Desirable
- Knowledge of appropriate legislation with regards to sharing patient and staff data and protecting confidentiality.
- A basic knowledge of cancer and cancer treatments.
- Understanding of the Cancer Waiting Times targets and their application to the management of patient pathways.
- Experience of Audit Process.
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Applying for this NHS job
This advert is for Cancer Care Coordinator - Gynae Oncology with County Durham and Darlington NHS Foundation Trust in Darlington, North East and Yorkshire, England. It is listed as a Band 4 Administrative and IT role. The advertised salary is £28,392 to £31,157 a year. The contract type is Permanent. The application deadline is 29 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (15 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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