Job overview
The successful candidate will provide a professional and comprehensive administrative and secretarial service to the Community CAMHS Clinical Team.
We are looking for a dynamic individual with excellent communication, organisational and administrative skills who is able to demonstrate the ability to work as a Team player and also to work independently. The post holder will possess excellent customer service skills and be able to deal with queries in a sensitive and empathetic manner due to the nature of the service.
Main duties of the job
The successful candidate will play an important role within the service to provide efficient administration support and be expected to deliver a comprehensive Administration service to support service delivery.
By the nature of the duties, the post holder is required to maintain strict confidentiality and will be expected to deal with patients, relatives and visitors with courtesy and discretion at all times.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac
Person specification
Skills
Essential
- Excellent communication skills both written, verbal & telephone
- Ability to react to unpredictable issues, re-prioritising own workload if necessary
Desirable
- Competent in the use of Microsoft office
EXPERIENCE
Essential
- Experience of working in an acute hospital/GP practice or Call Centre/Customer Focussed environment
- Experience dealing with the general public
Desirable
- Previous Waiting List Management experience
Qualifications
Essential
- Good General Standard of Education (e.g. GSCE Maths and English A-C and above or equivalent.
- NVQ level 3 or equivalent knowledge and experience. Required to undertake this qualification.
Desirable
- Understanding of basic Medical Terminology
PERSONAL QUALITIES
Essential
- Confident when dealing with a range of people both internal and external to the organisation
- Able to work to tight deadlines
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Applying for this NHS job
This advert is for CAMHS Administrator with Betsi Cadwaladr University Health Board in Bangor, North Wales, Wales. It is listed as a Band 3 Administrative and IT role. The advertised salary is £26,813 - £27,890 per annum pro rata. The contract type is Permanent. The application deadline is 06 Jul 2026.
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