Search for more NHS jobs in Southampton
Job summary
Business Support hold responsibility for a range of administrative tasks supporting the delivery of clinical services.
Community Specialist Services consists of different clinical services all with Business Support needs to aid the smooth and effective delivery of care.
To provide a comprehensive administration and secretarial service to the multi-disciplinary team. The postholder will be responsible for the organisation of their own workload and delegated decisions/actions as deemed appropriate by the Business Support Coordinator. The principle of high-quality customer care is at the heart of this role, and the needs of the service user will be the team's utmost priority.
The role includes liaising with a variety of different stakeholders meaning it is imperative for the post holder to have strong interpersonal and communication skills, and high customer service standards.
Main duties of the job
To provide a comprehensive administration and secretarial service to the multi-disciplinary team. The postholder will be responsible for the organisation of their own workload and delegated decisions/actions as deemed appropriate by the Business Support Coordinator. The principle of high-quality customer care is at the heart of this role, and the needs of the service user will be the team's utmost priority.
The role includes liaising with a variety of different stakeholders meaning it is imperative for the post holder to have strong interpersonal and communication skills, and high customer service standards.
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.
Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.
We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.
Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence
Details
- Date posted: 20 July 2026
- Pay scheme: Agenda for change
- Band: Band 3
- Salary: £25,760 to £27,476 a year
- Contract: Permanent
- Working pattern: Full-time
- Reference number: 348-CSS-11959
- Job locations: St.Mary's Community Health Campus (Portsmouth), Milton Road, Portsmouth, Hampshire, PO3 6AD, United Kingdom
Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Person specification
Experience
Essential
- Proven experience of working as an Admin Assistant.
- Up to date knowledge of Information Governance and how it applies to information and records relating to patients and staff.
- Ability to use initiative and prioritise.
- Good team working skills with the ability to work autonomously.
- Excellent organisation skills.
- Self-motivation.
- Flexibility.
- Excellent communication, telephone, and interpersonal skills.
- Being flexible and adaptable at work to meet competing priorities.
- Ability and experience of juggling several jobs at once and not losing track or accuracy.
- Knowledge of how to detach oneself from own problems and be supportive of others.
- Ability to remain cool, calm, and non-judgmental in any situation.
Desirable
- Knowledge of medical terminology.
Qualifications
Essential
- Experienced Admin Assistant with RSA II in word processing, or an equivalent qualification.
- A good standard of education including at least English and Maths at Vocational Level 2 or 5 x GCSE Grade 4/ C or above.
- To have a good knowledge of Microsoft Office packages including Outlook, Excel and email.
Desirable
- NVQ 2 in Business Administration or equivalent qualification.
WhatsApp job alerts
Get instant WhatsApp alerts for Band 3 Medical Secretary roles in Southampton
Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching healthcare roles.
Applying for this NHS job
This advert is for Business Support Team Secretary with Hampshire and Isle of Wight Healthcare NHS Foundation Trust in Southampton, South East, England. It is listed as a Band 3 Administrative and IT role. The advertised salary is £25,760 to £27,476 a year. The contract type is Permanent. The application deadline is 02 Aug 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (20 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.