Business Support Team Leader

Job summary

Are you a strong leader, with a passion for improving patient experience and outcomes, and are seeking change, progression or development? If so, this role could be for you.

We are looking for an enthusiastic and motivated leader with excellent time management skills who can work both independently and as part of a team to lead our Business Support Team in our Community Nursing Service (CCN). Our CCN Service encompasses Children's Special School Nursing Service, Children's Continence, Children's Hospital at Home and Asthma Service, therefore the work in these teams is very wide and varied and ensuring confidentiality at all times is of utmost importance together with having a very calm and empathetic nature.

If you are looking for a new challenge and want to help make a positive difference for our children, then we look forward to receiving your completed application form.

The successful applicant will be joining a friendly, forward thinking team and will need to demonstrate resilience, identify areas for improvement, put the patient first, work to deadlines and use their initiative to manage conflicting priorities.

For further information about the post or for an informal discussion please call Jane Brown on 03001235063

Main duties of the job

To manage and supervise a team of administrative staff.

To effectively prioritise personal and team workload, always maintaining confidentiality and diplomacy.

To undertake admin and clerical duties relevant to the service commensurate with band 4 levels of responsibility.

To work without direct supervision and show extensive use of initiative in prioritising and making decisions in relation to effectively supporting the smooth operation of the service.

To ensure that the processes and procedures are followed and maintained on those entering and leaving the building.

To carry out other duties as necessary to meet the changing needs of the Trust, in accordance with management requirements and appropriate to banding.

All duties will be carried out within the Trusts Information Governance, recording, and data sharing procedures and guidance.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence

Details

• Date posted: 27 July 2026
• Pay scheme: Agenda for change
• Band: Band 4
• Salary: £28,392 to £31,157 an hour
• Contract: Permanent
• Working pattern: Full-time, Flexible working
• Reference number: 348-CFS-11983
• Job locations: Adelaide Health Centre, Western Community Centre, William Macleod Way, Southampton, Hampshire, SO16 4XE, United Kingdom

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.