Business Support Administrator

Job overview

The Northern Cancer Alliance invites applications for an Admin Support Officer to provide vital administrative and secretarial assistance across the organisation. In this role, you will support senior managers day to day as well as prepare meeting materials, arrange and minute meetings, handle correspondence, and update filing systems, ensuring clear communication and confidentiality at all times.

You’ll manage your own workload, support other team members, and help coordinate online events and presentations. The position requires excellent digital skills, attention to detail, and the ability to prioritise tasks independently while following Trust policies. Experience with IT systems such as Outlook, Word, Excel, Copilot and PowerPoint is essential, as is a commitment to working with the public in an inclusive environment.

This is a hybrid role, combining home working with attendance at our base sites (Northumbria House at Cobalt or North Ormesby Health Village), as well as attendance at provider and service partner sites across the North East and North Cumbria. The post holder will be expected to work flexibly, balancing home working with in‑person engagement as required to support delivery of the programme.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

• Support senior managers day to day as and when required,
• Preparing documents, reports and materials in readiness for meetings. Arranging meetings, booking rooms and hospitality, compiling agendas; taking formal minutes and chasing actions.
• Planning and updating diaries, maintaining effective bring forward systems
• Updating filing systems (paper and electronic including SharePoint)
• Ensuring all correspondence is accurately and appropriately presented, this includes proactive management of emails
• Word processing – typing (including audio) of general correspondence and reports
• Using proficient and accurate internet and AI skills to access, search and retrieve information
• Handling queries and ensuring that relevant information is shared and confidentiality is maintained
• Setting up and supporting Teams calls and webinars
• Creating and designing presentations using PowerPoint
• Data input using databases, spreadsheets
• Coordinating travel and accommodation requests as required

Detailed job description and main responsibilities

Provides comprehensive administrative and organisational support to senior managers, ensuring smooth day‑to‑day operations. Responsibilities include preparing reports, managing correspondence and emails, organising meetings, booking venues, compiling agendas, and recording minutes with follow‑up actions. Maintains accurate diaries, filing systems (including SharePoint), and bring‑forward processes.

Produces high‑quality documents and presentations, supports Teams calls and webinars, and undertakes data entry using databases and spreadsheets. Uses strong internet and AI skills to research information effectively. Handles queries with professionalism and confidentiality, and coordinates travel and accommodation where required, ensuring efficiency and attention to detail at all times.