Job requirements
Requirements from the employer’s person specification. These describe the role, not your personal match.
Essential
16 listedRequirements the employer expects applicants to meet.
- Knowledge
An understanding of NHS policy and the challenges facing the National and Local Health Economy
- Knowledge
Advanced IT skills in the use of Word, Excel, Powerpoint, Internet and Project Management Software
- Experience
Experience of project management from initial design to completion
- Experience
Experienced leader, able to lead teams of staff in complex or challenging change processes
- Experience
Evidence of presenting complex information to professionals and other at different levels
- Experience
Experience of working across whole health communities
- Qualifications
Degree or equivalent experience
- Qualifications
Specialist qualification in project management
- Qualifications
Evidence of ongoing continuous professional development
- Skills and Abilities
Highly self-motivated. Sets themselves and helps others to set ambitious goals.
- Skills and Abilities
Strong organisational and planning skills. Able to manage complex change programmes. Able to deliver agreed objective within an agreed timeframe.
- Skills and Abilities
Able to manage and relate complex and highly sensitive information to all levels of staff within the organisation
- Skills and Abilities
Flexible approach ensuring achievement of objectives within constantly changing and complex situations and environments
- Skills and Abilities
Able to manage complex data or situations, analyse, interpret and identify trends and variances
- Skills and Abilities
Evidence of financial/budgetary management and monitoring skills
- Skills and Abilities
Excellent negotiator who uses a variety of methods to gain support for ideas, strategies and values
Desirable
2 listedAdditional qualities the employer would prefer.
- Qualifications
Leadership/management qualification
- Qualifications
Technical qualifications or equivalent practical experience specific to the role i.e. Lean/Improvement Tools/Change Management/ Contract Management
Job overview
We are seeking an experienced and highly motivated Business and Transformation leader to direct project and transformational change priorities across our Mental Health portfolio in Milton Keynes, which spans services from children's through to older adults.
In this role, you will lead the local business planning, service improvement initiatives, and transformation priorities. You will work flexibly within a changing landscape, managing a complex system of internal and external stakeholders while directly line managing a dedicated Project Manager to keep key programmes on track.
This role requires a minimum of 60% on site working in MK.
Main duties of the job
Plan, support, and monitor multiple complex change management projects across clinical and non-clinical services within agreed budget envelopes. You will also design and implement training to improve the project management capabilities of local staff.
Drive digital innovation and the digitisation of services to improve clinical safety, advising on the strategic use of AI to boost patient experience and pathway productivity.
Lead local Cost Improvement Programmes (CIP), service redesign opportunities, and efficiency initiatives to ensure productivity and value in service delivery.
Detailed job description and main responsibilities
- Support services by taking lead responsibility for coordinating all operational aspects of business and service development and for the strategic planning of all aspects of the business agenda. This includes Chairing meetings and reporting on progress.
- Take a lead role in the identification and delivery of service improvement, transformation and service redesign opportunities and escalating these for approval.
- Lead a programme of Business & Transformation priorities, utilising project/ programme management principles, supporting and directing project leads including both the business & transformation team and wider clinical/ operational staff
- Be expected to develop a clear understanding of all aspects of service delivery working alongside clinical colleagues, patient, carers and local communities.
- Assist the CNWL MK Senior Management Team and Head of Contracts, Partnerships and Business Development in redesigning services to identify cost efficiencies and possible savings. Lead local Cost Improvement work supporting better productivity and value in service delivery
- Have strong financial acumen, with experience managing programme budgets and supporting services to improve financial performance
- Lead and coordinate the delivery of service improvement programmes in line with requirements of 10-year plan. Link to Trust priorities including reducing health inequalities in MK and further development of the Patient and Carer Race Equality Framework
- Support digital innovation and the digitisation of services to improve efficiency and clinical safety. Advise on use of AI where it will improve patient experience and productivity of pathways.
- Write business cases and bids to request funding for new developments.
- Compile reports to show progress on projects across the portfolio
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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Applying for this NHS job
This advert is for Business and Transformation Manager with Central and North West London NHS Foundation Trust in Ashford, England. It is listed as a Band 8 Transformation manager role. The advertised salary is £57,528 - £64,750 per annum (pro rata if P/T). The contract type is Permanent. The application deadline is 11 Sep 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (28 Aug 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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