Business Administrator

Job summary

We are looking for a Business Administrator to join the Mid Devon TALKWORKS team based at Tiverton Hospital, for a half year secondment (ending on 31st May 2027).

A preference for this role would be to be in base on Thursdays and Fridays to allow adequate reception and office cover.

This role covers the busy Mid Devon team, with some shared tasks with the East Devon team, and the postholder is responsible for the our premises at Tiverton Hospital, Crediton Hospital and Okehampton Hospital, and ensuring that timetables appropriate equipment are maintained for other locations.

TALKWORKS is a large and high performing Talking Therapies service, providing a range of therapeutic interventions to the people who access our services.

The TALKWORKS team is compassionate and supportive, and is genuinely committed to working together with the people who use our services, who come from diverse backgrounds, cultures and experiences.

Main duties of the job

We are looking for someone who has had experience of working in a team, providing administrative support and line management in a busy office environment. The role involves monitoring maintenance within the buildings, ensuring that appropriate recording and reporting systems are up to date and maintaining Business Continuity Plans for areas of responsibility.

The role involves communication, so we expect excellent verbal and written skills to produce reports, maintain filing systems and records. We expect a working knowledge of Microsoft Office packages, particularly Word and Excel. Excellent working knowledge of IAPTus, Healthroster, MS teams and remote telephony would also be an advantage.

It is an additional requirement to be confident in interacting with patients and the public and to be confident in giving non-clinical information and advice that improves their experience. Dealing with sensitive information, and understanding the importance of data security.

The postholder will often work under pressure and without direct supervision, so we are looking for someone who is confident and capable, and able to prioritise tasks, and manage own workload, providing support for your colleagues where required.

You will become an important part of the team, working to ensure that every patient receives high quality care. You may be required to support the induction of new staff members, demonstrating activities to them and providing supervision to support administrators.

Job responsibilities

About Devon Partnership Trust

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do

Our values

We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trust's core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.