Job summary
An exciting opportunity has arisen for an office based Business Administrator to join our community mental health teams in Exeter, whose aim is to support the local community with their mental health needs until the 1st January 2027.
This is a hugely rewarding and unique administration role which will give you an excellent insight into adult mental health conditions and the range of therapies and interventions that we offer. It will also provide you with lifelong skills in dealing with challenging situations and people from diverse backgrounds as well as the ability to work in an ever changing environment where you can contribute to positive changes in the NHS.
Supporting our patients on their path to recovery, whatever this might look like for them, provides our staff with a huge sense of pride and joy. You will also feel great satisfaction from providing our clinicians with an excellent administration service which makes their job easier and enables them to spend more time with our patients. You will be supported to reach your full potential, with opportunities for continuing development, training and career progression into a wide range of administrative, management and/or clinical roles depending on your area of interest.
Please note that applicants requiring a certificate of sponsorship should review the link "Coming to work in the UK Visa information" on the advert to see if they meet the requirements.
Main duties of the job
The post-holder's role will be to work in partnership with the Clinical Team Manager, as the senior administrator in the team ensuring high quality administrative support that will enable the provision of the best possible care to service-users. The Business Administrator will lead the administrative team alongside their peers to ensure a safe and effective service as well as support the clinical manager with administrative and reporting tasks enabling them to focus on clinical work and team leadership.
In summary, we are looking for an exceptional candidates (one permanent and one temporary) with the following key skills and attributes:
- A passion for delivering excellent patient care and experience
- Great attention to detail and accuracy
- Outstanding planning, organisational and time management skills
- Excellent IT skills and ability to use multiple systems
- A strong team player
- Upholding our trust values
- A strong desire to learn and adapt
- A can do attitude and ability to meet deadlines
- The ability to follow trust policies and procedures
If this appeals to you and you have the relevant transferrable skills, administration experience, and you are also highly motivated to perform to a high standard and provide an excellent service then please do not hesitate to APPLY. Please contact me if you would like to know more about the role before you apply as this enables us to explore whether the role aligns with your skills, goals, values and experience.
About us
About Devon Partnership Trust
We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.
Our values
We not only recruit employees based on their qualifications & experience - we recruit individuals who possess and demonstrate the behaviours which underpin the core values of our organisation. These values include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.
We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health & learning disabilities. We are a Disability Confident Employer.
Details
- Date posted: 18 June 2026
- Pay scheme: Agenda for change
- Band: Band 4
- Salary: £28,392 to £31,157 a year pro rata (37.5 hours per week)
- Contract: Secondment
- Duration: 5 months
- Working pattern: Full-time, Flexible working
- Reference number: C9369-26-0373
- Job locations: Wonford House Hospital, Dryden Road, Exeter, EX2 5AF, United Kingdom
Job responsibilities
Please refer to the Job Profile, full Job Description and Person specification attached to this advert which will provide further information on this role
Person specification
Knowledge
Essential
- Please provide examples to show you meet the following criteria:
- Intermediate IT skills in Microsoft Office Packages, ie Word, Excel, PowerPoint and Outlook.
- Ability to manage diverse workload whilst dealing with frequent interruptions
- Ability to meet deadlines and to work under pressure
- Knowledge of our business and how it supports patient care
Experience
Essential
- Please give examples that demonstrate the following criteria:
- Excellent organisational skills.
- Experience of managing administration staff
- Ability to prioritise workload and adapt to change when required
- Previous experience of working within an administrative or secretarial team
- Experience of dealing with confidential and complex information
- Ability to take accurate formal and informal minutes
Qualifications
Essential
- Level 4 Diploma in Business Administration or equivalent qualification or experience..
- GCSE English or equivalent.
- Evidence of continuing professional and personal development.
Desirable
- ICDL (International Computer Driving License), or equivalent experience.
Analytical & Judgemental Skills
Essential
- Please provide examples to show you meet the below criteria:
- Ability to work under pressure
- Able to plan, organise, prioritise, coordinate and work flexibly.
- Ability to exercise initiative operating within procedural guidelines.
- Ability to work without direct supervision on a day to day basis.
- Able to deal with difficult situations
Planning and Organisational Skills
Essential
- Please give an example to show you meet the following criteria:
- Plan and prioritise own workload, ability to meet deadlines and work under pressure
- Organised and methodical
Communication & Relationship Skills
Essential
- Please provide examples to show you meet the below criteria:
- Excellent interpersonal and communication skills both written and verbal
- Able to deal confidentially and tactfully with people at all levels.
- Experience in dealing with people in distress in a calm and confident manner
- Willingness to embrace new ways of working/changes
- Understanding and respect of confidentiality in the workplace.
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Applying for this NHS job
This advert is for Business Administrator with Devon Partnership NHS Trust in Exeter, South West, England. It is listed as a Band 4 Administrative and IT role. The advertised salary is £28,392 to £31,157 a year. The contract type is Secondment. The application deadline is 05 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (18 Jun 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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