Business Admin Apprentice - Division D (Dermatology)

Job overview

We are delighted to offer an apprenticeship in Division D (Dermatology) for a Business Administrator Level 3 Apprentice. The Dermatology & Paediatric Dermatology Service is one of Trust’s largest outpatient specialties that operates multiple daily clinics and outpatient surgical procedure lists. The service is mainly located in Clinic 7 but also manages peripheral clinics and procedure lists at Newmarket, Saffron Walden, Ely CDC and some GP surgeries.

There are a number of sub-specialty clinics including paediatric dermatology, complex eczema, psoriasis and hidradenitis suppurativa; photodermatology, contact dermatitis, male & female genital disease, nurse-led acne clinic and leg ulcer clinics. There is also a phototherapy unit which treats predominantly psoriasis and eczema patients. As well as minor excisions and biopsies, Dermatology also carry out Mohs surgery for skin lesions and photodynamic therapy for sun damage and some forms of early skin cancer.

Main duties of the job

As an apprentice, you will support the Dermatology administrative team with a variety of tasks, including:

• Booking patient appointments and procedures
• Monitoring patient pathways
• Responding to patient and staff queries
• Helping to ensure clinics and procedure lists are well organised and fully utilised, with particular attention to supporting patient pathways, including those relating to cancer care

We are looking for an organised, enthusiastic and motivated individual who is eager to learn, has a positive attitude, and is keen to develop new skills. You should have good communication and organisational skills, pay attention to detail, be able to work well as part of a team, and remain calm and organised when managing a busy workload. Throughout the apprenticeship you will receive training and support to develop the knowledge and skills needed to provide an efficient, accurate and professional administrative service.

Detailed job description and main responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

The contract length is for 24 months and the apprenticeship salary on commencement is £16,258; after 12 months in post this will increase to the National Minimum Wage. The Trust is proud of its values of Together – Safe, Kind and Excellent and looks to provide its staff with support, training and progression opportunities; towards the end of your apprenticeship contract, you will be supported by the Apprenticeship Team to apply for permanent employment. We have a high percentage of previous apprentices who have successfully gained further employment within the Trust with opportunities to gain higher qualifications.

This is an excellent opportunity to join a busy NHS department and be supported to earn as you learn whilst undertaking a nationally recognised qualification – the Business Administrator Level 3 Apprenticeship. Throughout the apprenticeship, you will receive support to gain a wide range of experience and skills, supervision and mentoring, whilst learning about patient waiting times, pathway management, and the importance of delivering high-quality administrative support and customer service skills within a healthcare environment. You will also develop your communication, organisational and teamwork skills while balancing a range of tasks in a fast-paced setting. It is ideal if this type of role is new to you, where you can learn and build these new skills. You will need to have a minimum GCSE Grade 4/C or Functional Skills Level 2 in Maths and English. You will be enthusiastic, have a positive work ethic, be keen to learn and able to work in a team.

There is no upper age limit on joining us as an apprentice.

This vacancy will close at midnight on 20th September 2026.

Interviews are due to be held on 2nd October 2026.

We also have apprenticeships in nursing which are subject to different terms. For more information on the Nursing Apprenticeship scheme please check our website https://www.careers.cuh.nhs.uk

NB: Due to UK apprenticeship funding regulations applicants must have:

• The right to work in the UK
• Been a UK resident for the last three consecutive years
• If residing in the UK with a visa, documents that are not be due to expire during the term of the apprenticeship contract
• EU citizens need to hold pre-settled or settled status or have indefinite leave to remain with also meeting the above criteria
• Not already achieved a qualification in the same subject matter at an equivalent or higher level

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.