Job overview
Please Note: We are unable to provide sponsorship for this position
Do you thrive in a fast-paced or customer service environment? Are you confident handling high volumes of calls while delivering excellent customer care? If so, we’d love to hear from you.
We’re looking for a Booking Coordinator to join our busy and friendly Central Booking Team. In this role, you’ll provide a professional and efficient booking service for patients and clinical teams, ensuring every patient receives a positive experience.
Using multiple IT systems (including ERS and Lorenzo – training provided), you’ll manage patient referrals and appointment bookings, helping guide patients through their care pathway from initial referral to follow-up appointments or surgery.
Working Hours
- Monday – Thursday: 08:00 – 18:00
- Friday: 08:00 – 17:30
Join a supportive, team-focused department where colleagues work together to deliver an outstanding service for patients.
This vacancy offers one permanent position and two 12 month fixed term positions. Please indicate on your application which position you're applying for.
Main duties of the job
This role is ideal for someone who:
- Has experience in a busy call centre, customer care, or high-volume administrative environment
- Is confident handling calls and communicating clearly with patients and colleagues
- Can prioritise tasks and meet deadlines in a fast-moving team
- Works well both independently and as part of a supportive team
Please see attached Job description and person specification for full details of roles and responsibilities.
Detailed job description and main responsibilities
Please see attached Job description and person specification for full details of roles and responsibilities.
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Applying for this NHS job
This advert is for Booking Coordinator with Salisbury NHS Foundation Trust in Salisbury, South West, England. It is listed as a Band 3 Administrative and IT role. The advertised salary is £25,760 - £27,476 per annum pro rata if part time. The contract type is Permanent: 2 x 12 month fixed term positions also available. The application deadline is 15 Jun 2026.
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