
Job overview
An exciting opportunity has arisen for an enthusiastic, personable, dynamic and self-motivated individual to join the Patient Access Team as a Booking Coordinator supporting the administration of our Outpatient function. You will work across our Booking Team, Urgent Suspected Cancer Referral Team, and eRS Team gaining essential skills and experience to support ongoing personal development.
This administrative role will provide support to the outpatient services at Buckinghamshire Healthcare NHS Trust, you will have the opportunity to work closely with array of colleagues ranging from admin staff, nurses, consultants and operational managers.
Main duties of the job
- As a member of the Patient Access Team, the Booking Co-ordinator role is pivotal in ensuring we achieve several internal and external targets around patient care.
- Your duties will involve making and rescheduling patient appointments using the electronic patient record platform whilst applying knowledge of targets and service specific requirements.
- You will also be dealing with queries from internal and external stakeholders providing an efficient and effective administration service.
Detailed job description and main responsibilities
For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.
If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on [email protected] quoting the vacancy reference number.
Person specification
Experience
Desirable
- Previous NHS or health care experience
SPECIAL CIRCUMSTANCES
Essential
- Booking coordinators are required to work using VDU and keyboards and also deal with patients/ other contacts face to face and on the telephone.
- The Outpatients areas may operate between the hours of 8.30am and 8.00pm Monday to Friday and post holders may be expected to work on an internal rota and be flexible to cover absences.
SKILLS, ABILITIES & KNOWLEDGE
Essential
- Clear, concise verbal and written communication skills to enable liaison with multi-disciplinary team, patients and carers
- Aware of Confidentiality code of practice in relation to patients and staff
EDUCATION, QUALIFICATIONS & TRAINING
Essential
- Good Basic Education
- GCSE or equivalent in Maths and English
Desirable
- Customer Care Course or equivalent
WhatsApp job alerts
Get instant WhatsApp alerts for Band 2 Medical Secretary roles in Aylesbury
Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching healthcare roles.
Applying for this NHS job
This advert is for Booking Coordinator - Patient Access with Buckinghamshire Healthcare NHS Trust in Aylesbury, South East, England. It is listed as a Band 2 Administrative and IT role. The advertised salary is £25,272 per annum (pro rata for part time). The contract type is Permanent. The application deadline is 22 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (08 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.
