Job overview
An exciting opportunity has arisen within the Acute Paediatric Department. Are you an organised and focused individual looking for a rewarding opportunity, then we have the perfect role for you? We are seeking a dedicated Booking Clerk Coordinator to join our team in managing bookings.
The candidate should have knowledge of services provided by the Children's Services and clear understanding of waiting list principles. The successful candidate should be organised, self motivated and able to work well as a member of a busy team.
The vacancy is for 15 hours per week on a Thursday and Friday.
The ability to speak Welsh at Level 3 is an essential requirement for this post; Welsh and/or English speakers are equally welcome to apply.
Please note this vacancy is office based only.
Main duties of the job
To provide an accurate and prompt administrative function to facilitate the delivery of an efficient and effective appointment booking service.
To be part of a cohesive and integrated admin function to the service. Provide ‘first point of access’ administration for all referrals and appointments into the Paediatric Booking Centre. Act of first point of contact for all enquiries and referrals into the service.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac
Person Specification Essential Criteria
GCSE Maths Grade A-C or equivalent
GCSE English Grade A-C or equivalent
IT skills in relation to Microsoft Packages including word and excel
Awareness of local/national waiting list management policy and knowledge of waiting times.
Knowledge of WPAS or other patient administration systems
Experience
Experience of working in an acute Hospital/GP Practice
Experience dealing with the general Public
Personal Qualities
L3 Welsh Essential
Ability to work as part of a team
Applicant requirements
Welsh language skills are essential
Person specification
Experience
Essential
- Experience of working in an acute hospital/GP Practice
- Experience dealing with the general public
Desirable
- Know
Qualifications
Essential
- GCSE Maths and English A-C) or Equivalent
- IT skills in relation to Microsoft Packages including word and excel
- Awareness of local/national waiting list management policy and knowledge of waiting times.
- Knowledge of WPAS or other patient administration systems, or experience using databases and excel to sort and filter data fields.
Aptitude and Abilities/ Personal Qualities
Essential
- L3 Welsh essential
- Excellent communication and organisational skills with ability to demonstrate initiative in response to demand of the workload
Desirable
- Evidence of ongoing/continuous personal development
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Applying for this NHS job
This advert is for Booking Clerk Coordinator with Betsi Cadwaladr University Health Board in Glan Clwyd Hospital, Sarn Lane, Bodelwyddan, LL18 5UJ, United Kingdom, United Kingdom. It is listed as a Administrative and IT role. The advertised salary is £26813.00 to £27890.00. The contract type is Permanent. The application deadline is 27 Aug 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (21 Aug 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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