Job overview
Would you like to make a difference and use your administration and secretarial skills to support the provision of mental health services in the community?
We are looking for friendly, enthusiastic and self-motivated bank staff to join our busy Hastings and Rother Neighbourhood Mental Health Team (NMHT)
You will work as part of a multidisciplinary team, ensuring an efficient and confidential service. The role provides plenty of variety in a fast-paced environment, where your prioritising skills will be highly valued.
Evidence of a good general education is required, together with excellent organisational and IT skills. Flexibility, the ability to work on your own initiative and effective communication skills are all essential.
Main duties of the job
The roles support Consultant Psychiatrists and clinical staff with administrative and secretarial duties, including:
- Telephone calls to and from service users, carers, staff
- Covering Reception and Switchboard on an ad hoc basis
- This role is fully office based due to the nature of the cover needed
You will require:
- GCSE standard or equivalent in Maths and English
- Previous secretarial/administration experience
- Knowledge of software programmes/IT systems, ideally Microsoft Office including Word and Outlook
- The ability to remain calm under pressure
Please refer to the job description and person specification for full details.
Detailed job description and main responsibilities
You will require excellent interpersonal skills for effective communication with service users and the multi-disciplinary team, which consists of Consultant Psychiatrists, nurses, psychologists, managers, mental health practitioners and support workers.
Please read Job Description and Person Specification attached for more details.
Person specification
Skills
Essential
- Ability to deal sensitively with staff and clients in person and on the telephone. Ability to communicate effectively.
- Awareness of the importance of confidentiality – ability to work within appropriate boundaries.
- Ability to use good judgement skills when dealing with enquiries and problems
- Ability to be able to plan workload, manage diaries, organise appointments, planning workload associated with key meeting dates
- Ability to work on own initiative and prioritise own workload
- Ability to work to tight deadlines and deal with conflicting demands
- Ability to work collaboratively within a team.
- Knowledge of Microsoft Word, Excel, Outlook, Power point
- Ability to be able to concentrate on specific activities for prolonged periods of time
- Ability to be able to deal with conflicting demands
- Ability to deal with multiple deadlines
- Ability to deal with emotionally sensitive and challenging material
- Ability to use computer equipment
Qualifications
Essential
- NVQ 2 or equivalent
- Good standard of secondary education; GCSE at Grade C or above or equivalent
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Applying for this NHS job
This advert is for Bank Team Secretary with Sussex Partnership NHS Foundation Trust in Worthing, South East, England. It is listed as a Band 2 Administrative and IT role. The advertised salary is £12.92 per hour. The contract type is Bank. The application deadline is 29 Jul 2026.
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