Bank Medical Secretary Band 4

Job summary

The post holder will provide a responsive and efficient administrative service to meet the needs of the team. The post holder will use their reason, intellect and judgement to work on their own initiative to deal with matters on behalf of their manager.

Main duties of the job

Aim of the role: The post holder will be expected to support their team, department, and organisation to achieve the Trusts Values in their day-to-day work. These are the 5Ps: Putting people first Prioritising quality Being progressive, innovative, and continually improve Being professional and honest Promoting what is possible independence, opportunity, and choice. The post holder will achieve this by: The post holder will provide a responsive and efficient administrative service to meet the needs of the team. The post holder will use their reason, intellect and judgement to work on their own initiative to deal with matters on behalf of their manager.

About us

NELFT NHS Foundation Trust provides mental health and community services for over 4.9 million people living in the London Boroughs of Waltham Forest, Redbridge, Barking and Dagenham, Havering, and across Essex. We work to ensure our patients, their friends and family, feel confident that their health needs are well met. With an excellent reputation for research and development, our skilled health professionals are at the cutting edge of evidence-based innovation, opening up the possibilities for better ways of working and delivery of care.

Details

• Date posted: 09 October 2026
• Pay scheme: Agenda for change
• Band: Band 4
• Salary: £15.93 an hour
• Contract: Bank
• Working pattern: Flexible working
• Reference number: VWX-BAN-002284
• Job locations: Various/Trust Wide, London, London, IG11 7LZ, United Kingdom

Job responsibilities

We are looking for experienced Medical Secretaries, to join NELFT bank, who are able to work flexibly on an ‘as and when’ basis.

We are looking for temporary staff with previous experience of working in a busy office environment, excellent organisation, communication and administration skills with previous experience working as a Medical Secretary.

The successful candidate will have experience of usingRio, audio typing and will provide a responsive and efficient administrative service to meet the needs of the team. They will use their reason, intellect and judgement to work on their own initiative, and be an effective decision maker, who is able to prioritise own workload whilst responding to interruptions.

Please note that whilst hours are flexible on bank, admin shifts are usually required within office hours, Monday – Friday. The majority of available roles require for staff to work in person in the office.

Duties outlined below include but are not limited to:

• Manage the diary and make decisions on behalf of the Manager in prioritising and re-arranging diary commitments.
• Open and sort incoming emails and other post in a timely manner, and where appropriate, personally prepare and send responses to correspondence.
• Undertake word processing of all documents to a high standard, in an agreed Trust style and using an appropriate referencing system.
• Utilise advanced level IT skills to create reports and presentations.
• Prioritise own workload on a day-to-day basis to ensure that deadlines are met.
• Act as a central point of contact for external and internal callers, making judgements regarding appropriate dissemination of key information.
• Coordinate administrative arrangements relating to reporting requirements, to include the collation and presentation of documentation, preparing evidence and ensuring information is up to date.
• Oversee the facilitation and administration of meetings/panels, including the production of agendas and coordination of papers, ensuring that key documents are available within defined timescales.
• Propose and implement changes to working practices to reflect the needs of the Service.
• Act as delegated authority for procurement processes, using electronic order and approval systems.

We operate a Temporary Staffing service and offer our Bank Staff excellent benefits including:

• Competitive hourly rates and weekly pay;
• Access to paid annual leave and statutory sick pay;
• My Trust Benefits discount scheme;
• Access to the NHS pension scheme;
• Paid mandatory training;
• Flexibility of hours/location;
• Priority over agency staff for booking shifts;
• Opportunity to apply for permanent posts.

The full description of duties can be found in the attached job description.

For more information about working on the Temporary Staffing Bank please contact the Temporary Staffing Team on 0300 300 1530.