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Job overview
This is a Bank position with flexible hours.
The Velindre Cancer Centre (VCC) is a core service of the Trust, and one of the leading non-invasive oncology centres in the UK.
VCC is progressing towards the opening of the new Velindre Cancer Centre (VCC), which will transform cancer services in South East Wales.
The Health Records Administration Assistant will carry out a range of administrative duties as required within the Health Records Department at Velindre Cancer Centre.
By the nature of the duties, the post holder will be required to maintain strict confidentiality.
The post holder will be expected to deal with staff, patients, carers and relatives with courtesy and discretion at all times.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main duties of the job
Provide a comprehensive administrative and clerical support service, including accurate and timely filing of documents, data input onto electronic systems, maintaining manual and computerised filing systems, and providing word processing, clerical, scanning and photocopying support.
Act as a first point of contact for patients, relatives and staff, providing receptionist duties, handling telephone and face to face enquiries, taking messages, redirecting calls, and providing and receiving routine information with tact and courtesy.
Support the effective flow of information and resources within the department, including collecting and distributing patient case notes and urgent items, scanning documents into the Medical Record, sorting incoming and outgoing mail, collecting stores items, and liaising with and escalating relevant matters, issues or concerns to appropriate staff.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Other
Essential
- Reliable
- Flexible approach to meet the needs of the service
- Willing to assist others when own workload allows
- Enthusiastic
- Motivated
- Positive attitude
- Satisfactory Standard DBS clearance including
Experience
Essential
- General Office or Administrative Duties
- Experience of working with Microsoft office applications
Desirable
- Previous NHS experience or dealing with the general public
- IT knowledge i.e. use of other packages and databases
- Telephone and Reception Duties
- Experience of NHS Wales Patient Administration System
Skills and Attributes
Essential
- Able to work with minimum supervision
- Ability to use own initiative when appropriate
- Good Interpersonal skills
- Good listening skills
- Ability to work to deadlines
- Excellent communication skills
- Excellent Organisational skills
- Evidence of team working
- Ability to work within a clear policy of confidentiality
- Ability to work well under pressure
- Motivated and committed to working as part of a team
- Flexible attitude to cross covering colleagues
- Observes a personal duty of care in relation to equipment used in their daily work
- Willingness to undertake any appropriate training and development
- Adaptability and flexibility to work
- Prioritising and time management
- Attention to detail
Desirable
- Welsh Speaker (Level 1) or willingness to work towards
Qualifications and Knowledge
Essential
- Good standard of education 5 GCSE’s or above or equivalent experience
- Team Player
Desirable
- Appropriate National Vocational Qualification (NVQ) in Administration or Customer Care
- Audio typing and other secretarial admin qualifications
- Willingness to undertake training required to enhance the role
- Demonstrate good knowledge of Health and Safety
- Knowledge of Data Protection and Confidentiality
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Applying for this NHS job
This advert is for Bank Health Records Administration Assistant with Velindre University NHS Trust in Cardiff, Cardiff, Wales. It is listed as a Band 2 Administrative and IT role. The advertised salary is £26,300 per annum. The contract type is Bank. The application deadline is 05 Jul 2026.
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