Bank Bookings Admin Assistant

Job Advert

Admin and Bookings Assistant

Rivers Hospital – Sawbridgeworth - Bank (Flexible Hours Available)

The role

We are looking for an experienced Administrative Assistant to join the Bank supporting our Bookings Team at Rivers Hospital, based in Sawbridgeworth. As an Admin and Bookings Assisatant you will work as part of the Inpatient Bookings, to support with bookings and enquiries. This is a busy role liaising with patients, consultants and all hospital departments. We need an individual with a professional approach, excellent verbal communication skills, initiative and the ability to work within a team. You must be computer literate – experience with Word and Outlook being essential. Previous use of an Electronic Patient Record system would be an advantage.

Responsibilities:

• Liaising with patients by phone & letter
• Booking appointments
• Liaising with consultants and their secretaries
• Managing a Central inbox and actioning queries accordingly
• Pre-authorisation for insured patients - contacting patient's insurance companies for pre-authorisation
• Ensure worklists are managed in a timely manner
• Ensuring timely completion of appointments onto EPR system
• Scanning & auditing of patient information
• Admin ad hoc

What you will bring with you:

• Excellent organisational skills
• An excellent standard of computer literacy to include experience in Outlook
• High degree of accuracy and attention to detail
• Excellent communication skills – written and oral
• Ability to work under pressure with set deadlines to process booking appointments
• The ability to work within a team
• The ability to time-manage
• Experience using a Patient Administration System (PAS) would be an advantage

About Us

Ramsay Health Care UK is a well-established global hospital group with over 60 years’ experience. We are a global provider operating in 8 countries with 88,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.

We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.

We know our people are our greatest asset, our business is growing and we would like you to join us. “The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success.

We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’.

We are committed to equality of opportunity for all.

We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process.

We care. It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. “The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.

We are committed to equality of opportunity for all. This position is subject to background and DBS checks.

We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.

We are committed to safeguarding and promoting the welfare of adults, children and young people at risk. We expect all employees to share this commitment and behave in a way that supports it. All successful candidates will be provided with safeguarding training appropriate to their role.