Band 8a Service Manager – Medicine Care Group

Job overview

The Medicine Care Group is seeking a motivated and experienced Service Manager for Respiratory and Renal Medicine. This is an exciting opportunity to join a dynamic team and support the delivery of high-quality, patient-centred services.

Working closely with the General Manager, Clinical Leads and senior nursing colleagues, you will support the operational management of Respiratory and Renal services, ensuring the effective delivery of elective, non-elective, cancer and diagnostic pathways. You will focus on achieving key performance targets, improving patient flow, supporting service recovery and driving continuous service improvement.

The successful candidate will provide operational leadership across multidisciplinary teams, managing performance, workforce planning, medical staffing and financial resources. You will play a key role in delivering transformation initiatives, improving productivity and maintaining high standards of quality, patient safety and patient experience.

Applicants should have strong operational management experience, excellent organisational and communication skills, and the ability to build effective relationships with a wide range of stakeholders. Experience of leading change and delivering service improvements within an acute healthcare setting is desirable. This role offers an excellent opportunity to further develop your leadership skills while promoting the Trust's values of collaboration, compassion and continuous improvement.

Main duties of the job

Responsible for overall safe and smooth delivery of identified services as set out in the Trust business plan and national service frameworks.

Responsible for delivering relevant performance targets and metrics, including clinical outcome objectives and service line reporting.

Interpret data available within the service to report, monitor and track performance and to satisfy reporting requirements within the designated areas of responsibility.

Work in partnership with the Information Department to provide specialty specific reports which feedback performance to the General Manager and other senior staff.

Detailed job description and main responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification.

The person specification listed below is not the full specification requirements for the role.  Please ensure you review the full specification on the job description prior to submitting your application.

Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.

All new staff appointed at the Trust are subject to a probationary period.

Applications should be made online, however, queries regarding the application process, assistance with completion of the application form or if you require any adjustments (for applicants with a disability) please contact Rachna Srivastava, Recruitment Advisor, on 01708 435000 Ext. 5904. Further details regarding the post may be obtained by contacting the manager as per the contact details above.