Band 8a Service Manager – Medicine Care Group

Job overview

We are seeking an experienced Service Manager to join our Medicine Care Group, leading Respiratory and Renal services.

Working with the General Manager, Clinical Leads and senior nursing colleagues, you will provide operational leadership across elective and non-elective care, cancer pathways and diagnostics.

You will lead on:

• Service improvement and transformation
• Patient flow, access and pathway redesign
• Performance and service recovery
• Workforce planning and productivity
• Medical staffing and financial management
• Quality, safety and patient experience
• Partnership working across teams

Using data and insight, you will identify challenges, lead sustainable improvements and deliver measurable results for patients and staff. We are looking for a confident, collaborative and solutions-focused leader with experience managing complex services in an acute healthcare environment. Strong communication, influencing, analytical and organisational skills are essential.

Specialist experience across every service is not required. We value breadth of experience, leadership capability and a proven ability to deliver.

If you are ready to shape services, lead change and make a tangible difference, we would encourage you to apply.

Main duties of the job

Responsible for overall safe and smooth delivery of identified services as set out in the Trust business plan and national service frameworks.

Responsible for delivering relevant performance targets and metrics, including clinical outcome objectives and service line reporting.

Interpret data available within the service to report, monitor and track performance and to satisfy reporting requirements within the designated areas of responsibility.

Work in partnership with the Information Department to provide specialty specific reports which feedback performance to the General Manager and other senior staff.

Detailed job description and main responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification.

The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.

Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.

All new staff appointed at the Trust are subject to a probationary period.

Applications should be made online, however, queries regarding the application process, assistance with completion of the application form or if you require any adjustments (for applicants with a disability) please contact Pubudu Chandrasekera, Recruitment Advisor, on 01708 435000 Ext. 5110. Further details regarding the post may be obtained by contacting the manager as per the contact details above.

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.