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The Band 7 Outpatient Manager is responsible for coordinating and supporting the nursing and operational delivery of services at Hawthorne House. Working in partnership with operational teams, clinicians, nurses and administrative staff, the post holder will ensure that services run efficiently, safely and deliver a high-quality patient experience.
Hawthorne House provides specialist HIV, Sexual Health, Infectious Diseases, and Immunology & Allergy services. The post holder will play a pivotal role in:
-Promoting a Kind and supportive environment for patients and staff
-Ensuring services remain Connected, with effective communication and coordination across all disciplines
-Taking a Bold approach to problem-solving, service improvement and operational and nursing challenges
This role is integral to maintaining patient safety, improving patient flow, and delivering a seamless and positive patient journey in our outpatient area and being a senior manager for the nursing team in Hawthorne House.
Working Pattern
Full-time role: 37.5 hours per week
Monday to Friday
Standard working hours: 8:00 AM to 4:00 PM (with a 30-minute unpaid lunch break)
Core service hours: 8:00 AM to 5:00 PM, with extended opening until 8:00 PM on Wednesdays
No weekend working
Bank holidays off
Option to work compressed hours over 4 days per week (for example, 7:00 AM to 5:15 PM)
Essential Criteria-
-Registered Adult
-Evidence of Leadership training
-Demonstrate an ability, experience, passion in the following areas.
-Team building
-Resources
-Time management
Lead and coordinate Nursing and operational delivery at Hawthorne House, ensuring safe, efficient, high-quality, patient-centred services across HIV, Sexual Health, Infectious Diseases, and Immunology & Allergy.
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.