Band 7 Quality Manager

Job overview

**This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested**

The postholder is expected to continue to implement and embed a developing Quality Management System (QMS) within the staff and line management structure of the Adults and Specialist Rehabilitation Division, (ASRD).

The post holder will have overall managerial responsibility for the structure of the QMS which will cover all aspects of regulatory performance and accreditation requirements. However the responsibility for ensuring staff participation in the system lies with the post of the Lead Clinical Scientist and the subordinate line management structures.

The QMS needs to comply with ISO 13485 for the creation of in-house manufactured and custom-made Medical Devices for supply to patients referred to the following services; Regional Posture and Mobility Service, Access to Communication and Technology, Birmingham Wheelchair Service and Mechanical Workshop.

The postholder will be required to liaise closely with the team leaders and line managers of the relevant sections of the ASRD division in order to engage them in the process of embedding the Quality Management ethos within their day to day work. The Postholder will lead and provide advice in the highly specialised area of quality management to ensure successful compliance with the various accrediting and auditing bodies through the setting of high-level performance standards.

Main duties of the job

Maintain and develop a divisional Quality Management System to achieve regulatory compliance and EN ISO 13485 accreditation, managing change across varied working practices.

Provide quality assurance to teams designing and manufacturing in‑house or custom medical devices, ensuring patient safety and clinical effectiveness.

Interpret and apply ISO 13485 within existing structures and processes, ensuring regulatory compliance and effective audit demonstration.

Develop and review an ASRD quality improvement plan aligned to Trust strategy, reviewing progress monthly.

Maintain and harmonise high‑level quality policies and procedures to meet statutory, regulatory and accreditation requirements.

Develop and implement effective Records and Archiving Policies aligned with NHS, government and local requirements.

Establish and support robust internal audit systems, ensuring audits are delivered, followed up and reported.

Advise senior managers on quality concerns identified through audit that may risk patient safety.

Implement competency‑based appraisal to identify learning and development needs of technical, clinical and scientific staff.

Identify and support staff training and development, coordinating internal and external provision.

Maintain awareness of national NHS strategy to support service improvement.

Develop and empower staff to perform to high standards and drive innovation.

Detailed job description and main responsibilities

For further details on the main responsibilities, please see the attached job description and person specification.