Band 6 Neonatal Special Care Coordinator

Job summary

UHB Neonatal Service: Where a passion and career come together!

Our established team are seeking Neonatal Nurses with a Critical Care qualification to undertake the role of Special Care Coordinator. The service operates 24 hours a day, 7 days a week.

We are recruiting to x2: 37.5 hour and a 17.5 hour post (predominately night shifts) permanent post, and a 23 hour fixed term post to cover day shifts. Shifts may differ depending on service needs.

At UHB, we provide neonatal care to over 10,000 babies across the region. Heartlands Hospital (Level 3) has 12 Critical Care and 16 Special Care cots, a Transitional Care Unit and Community Outreach Team. Good Hope Hospital (Level 1) has 16 Special Care cots and stabilises infants prior to transfer.

As a Band 6 Special Care Coordinator, you will focus on quality, ensuring excellent care for babies and families. You will support and develop staff, role model best practice, and lead the multidisciplinary team on shift while ensuring adherence to Trust policies.

You should be supportive, calm and possess exceptional communication skills. You must be a positive role model and lead by example ensuring adherence to trust and local policies. You must be able to coordinate and organise care provisions and lead the diverse multi-professional team on shift.

You will not have a patient allocation but will provide clinical support as required and maintain your critical care skills.

These posts are based at Heartlands Hospital.

Main duties of the job

*Coordinate care, capacity & flow across the service collaborating with the nurse in charge of the Neonatal unit.

*Ensure high quality care is delivered in line with policies & procedures. Maintain safe practice to protect vulnerable babies and families, adhering to Infection Control, Medicines Management and Infant Feeding standards

*Demonstrate positive role modelling, provide support, teaching and provision of pastoral care to enable staff to develop and perform within their scope of practice. Deliver constructive feedback and work with Educators to promote the development of knowledge, skills and confidence.

*Communicate effectively with all teams and multi-disciplinary members. Attend huddles, ward rounds, team meetings to understand patient case load, clinical issues and convey messages to the team.

*Utilise critical thinking skills to solve problems and escalate concerns appropriately in a timely manner to managers and senior leaders using the appropriate channels

*Provide supervision during clinical ward round to ensure key information is transferred and required care is planned. Ensure discharge planning and safeguarding concerns are managed appropriately and in the best interests of the patient and family.

*Implement family integrated care & developmental care. Communicating with families to ensure they are informed and involved, seek feedback to aid positive learning.

*Develop self to enhance their professional knowledge, skills and leadership ability

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Details

• Date posted: 06 July 2026
• Pay scheme: Agenda for change
• Band: Band 6
• Salary: £39,959 to £48,117 a year
• Contract: Permanent
• Working pattern: Full-time, Part-time, Flexible working
• Reference number: 304-9016632
• Job locations: Heartlands Hospital, Bordesley Green E, Birmingham, West Midlands, B9 5SS, United Kingdom

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*