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Job summary
We have an exciting opportunity to recruit a motivated and passionate Medical Secretary/PA to our Lower GI Surgery Team. You will work collaboratively with the current Secretarial Team and provide secretarial and administrative support two Consultant Lower GI Surgeons. The Lower GI Service is busy and fast paced, providing a high level of care to patients with both malignant and benign conditions.
Previous medical secretarial experience is essential, with high level typing and administrative skills. Excellent communication skills, time management and prioritisation skills, as well as attention to detail, are also essential in order to meet Trust Targets and tight deadlines. You will need to be a friendly individual who enjoys working as part of a Team, as well as individually, as the other Medical Secretaries do. Our Medical Secretaries ensure the smooth running of the Lower GI Surgery Service, whilst carrying out secretarial and administrative duties to a high standard.
If you would like an informal chat to discuss the role in more detail, then please contact Vicky Jones on 0121 371 5882 or email victoria.jones3@uhb.nhs.uk.
We look forward to receiving your application.
Main duties of the job
1. Typing of clinical and administrative letters.
2. Management of waiting lists and theatre lists.
3. Booking/Management of Outpatient appointments.
4. Opening and distribution of incoming mail, using judgement to decide which are for urgent action.
5. Diary management.
6. Prioritise own workload to meet Service needs and deadlines.
7. Working as part of a Team.
8. Provide effective communication via telephone, face to face and email.
9. Meeting Trust Targets.
10. Ensure that Mandatory Training is completed as required.
11. Data Protection and confidentiality in line with Trust policy and procedures.
12. Adhering to Trust Values.
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Details
- Date posted: 20 July 2026
- Pay scheme: Agenda for change
- Band: Band 4
- Salary: £28,392 to £31,157 a year
- Contract: Permanent
- Working pattern: Full-time, Flexible working
- Reference number: 304-1101731
- Job locations: Queen Elizabeth Hospital, Mindelsohn Way, Birmingham, West Midlands, B15 2TH, United Kingdom
Job responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Person specification
Experience
Essential
- *Experience of working as a Medical Secretary
- *Experience of dealing with the Public/Customer service experience
- *Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook)
- *Experience of using IT systems
- *Experience of working in Healthcare
- *Good Organisational skills
- *Able to use own initiative and deal with the unpredictable
- *Able to work under pressure and to multi-task
- *Able to work to deadlines
Desirable
- *Experience of working in a busy environment
Qualifications
Essential
- *Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4
- *Business Administration NVQ level 3 or equivalent experience in a clerical environment
- *AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology
- *Working knowledge of medical terminology
Additional Criteria
Essential
- *Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
- *Good keyboard / IT skills
- *Good organisation skills and ability to multitask
- *Good time management skills
- *Ability to deal professionally with enquiries from staff, patients and visitors
- *Ability to problem solve
- *Understand confidentiality and apply the principles in everyday working practice
- *Ability to pay attention to detail where there are predictable interruptions to the work pattern
- *Ability to deal with stressful situations and sensitive issues
- *Work effectively and flexibly as part of a team to meet the needs of the services
- *Confident in dealing with people at all levels
- *Must be able to demonstrate an understanding of equality and diversity
- *Mature open and flexible approach to work
- *Demonstrates care and compassion
- *Good inter-personal and communication skills
- *Good organisational skills
- *Team Player
- *Conscientious
- *Demonstrates reliability, motivation and commitment
- *Ability to travel to multiple sites
Desirable
- *Ability to work under pressure and deal with stressful situations
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Applying for this NHS job
This advert is for Band 4 Medical Secretary - Supervisor with University Hospitals Birmingham NHS Foundation Trust in Birmingham, Midlands, England. It is listed as a Band 4 Administrative and IT role. The advertised salary is £28,392 to £31,157 a year. The contract type is Permanent. The application deadline is 30 Jul 2026.
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