Band 4 Medical Secretary Supervisor

Job summary

Pathology is the department that studies and understands how illness and diseases develop and the impact they have on people. Across University Hospital Birmingham's (UHB) the pathology laboratories support patient care through diagnosis, treatment and research through their well respected and accredited laboratories.

Our administrative and clerical teams are essential to the smooth running of the laboratories, and the Cellular Pathology department are seeking Medical Secretaries to join their team. In this role, you will provide comprehensive secretarial support, working closely with Pathologists, Biomedical Scientists, office colleagues and the office manager to have a positive impact on patient care.

Although the role will be site specific (Queen Elizabeth Hospital Birmingham or Birmingham Heartlands Hospital), there may occasionally be a requirement to work cross-site. As part of this team, you will be a reliable and committed secretary who represents our Trust values of Kind, Connected and Bold. Previous secretarial experience is desirable, along with strong organisational and communication skills and a high level of attention to detail.

Main duties of the job

The pathology laboratories support patient care through diagnosis, treatment and research through their accredited laboratories. Our administrative and clerical teams are essential to the smooth running of services. In this role, you will provide comprehensive secretarial support, working closely with colleagues and the office manager having a positive impact on patient care. Although the role will be site specific (Queen Elizabeth Hospital Birmingham or Birmingham Heartlands Hospital), there may be a requirement to work cross-site.

We are looking for a committed secretary who represents our Trust values of Kind, Connected and Bold. Previous secretarial experience is desirable, along with good typing, organisational and communication skills, attention to detail, along with the ability to work to strict deadlines. Knowledge of medical terminology is desirable.

The successful candidate will handle confidential and sensitive information, interacting with people at all levels. Strong teamwork and the ability to remain calm under pressure are essential. Duties include typing reports, email and telephone queries, co-ordinating Multi-Disciplinary Meetings, handling diagnostic material, incoming and outgoing post and liaising with medical and laboratory colleagues. Please incorporate details of your keyboard and organisational skills along with your experiences interacting with colleagues on all levels and working to tight deadlines into your application.

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Details

• Date posted: 21 September 2026
• Pay scheme: Agenda for change
• Band: Band 4
• Salary: £28,392 to £31,157 a year
• Contract: Permanent
• Working pattern: Full-time, Flexible working
• Reference number: 304-1103531
• Job locations: Trustwide, Mindelsohn Way, Birmingham, West Midlands, B15 2TH, United Kingdom

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*