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Job requirements
Essential
23 listedRequirements the employer expects applicants to meet.
- Experience
*Experience of working as a Medical Secretary
- Experience
*Experience of dealing with the Public/Customer service experience
- Experience
*Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook)
- Experience
*Experience of using IT systems
- Experience
*Experience of working in Healthcare
- Experience
*Good Organisational skills
- Experience
*Able to use own initiative and deal with the unpredictable
- Experience
*Able to work under pressure and to multi-task
- Experience
*Able to work to deadlines
- Qualifications
*Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4
- Qualifications
*Business Administration NVQ level 3 or equivalent experience in a clerical environment
- Qualifications
*AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology
- Qualifications
*Working knowledge of medical terminology
- Additional Criteria
*Work effectively and flexibly as part of a team to meet the needs of the services
- Additional Criteria
*Confident in dealing with people at all levels
- Additional Criteria
*Must be able to demonstrate an understanding of equality and diversity
- Additional Criteria
*Mature open and flexible approach to work
- Additional Criteria
*Demonstrates care and compassion
- Additional Criteria
*Good inter-personal and communication skills
- Additional Criteria
*Team Player
- Additional Criteria
*Conscientious
- Additional Criteria
*Demonstrates reliability, motivation and commitment
- Additional Criteria
*Ability to travel to multiple sites
Desirable
2 listedAdditional qualities the employer would prefer.
- Experience
*Experience of working in a busy environment
- Additional Criteria
*Ability to work under pressure and deal with stressful situations
Job summary
This is a full time fixed term contract for 12 months to cover Maternity Leave within the Respiratory Medicine Department at the Queen Elizabeth Hospital.
This is an exciting opportunity for an individual who relishes a challenge and is keen to use existing organisational skills and their own initiative to provide comprehensive secretarial support to a very busy respiratory department. The post holder will be required to work to a high standard of accuracy, have excellent organisational and communication skills and be able to demonstrate prioritisation in planning their own workload in a way that supports the team effectively.
The successful post holder should have a proactive and friendly attitude and be able to demonstrate substantial administrative experience and be able to meet the main duties of the role as identified in the job description.
Main duties of the job
The post holder will provide a comprehensive and efficient secretarial service to the Respiratory Consultant(s) and their medical team. By personally assisting with the administrative workload, the Medical Secretary -- Supervisor will enable the Consultant(s) to optimise clinical commitment. It is essential that the post holder exercises initiative and judgement using acquired skills and knowledge, maintaining confidentiality at all times.
The post holder will provide an empathic and sensitive point of contact for patients/relatives and carers, GP's and other health care professionals. Have a good understanding of the patient pathway and provide information in a professional manner. Managing clinical bookings in a timely manner utilising a variety of systems to ensure patient care is not delayed and in order to achieve Trust standards and targets.
The post holder should have very good knowledge and use of various Microsoft Office Software programmes including Outlook, Word, PowerPoint, Excel. Previous experience of NHS systems would be extremely beneficial.
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Details
- Date posted: 20 October 2026
- Pay scheme: Agenda for change
- Band: Band 4
- Salary: £28,392 to £31,157 a year
- Contract: Fixed term
- Duration: 12 months
- Working pattern: Full-time, Flexible working
- Reference number: 304-1104197
- Job locations: Queen Elizabeth Hospital, Mindelsohn Way, Birmingham, West Midlands, B15 2TH, United Kingdom
Job responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
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Applying for this NHS job
This advert is for Band 4 Medical Secretary - Supervisor with University Hospitals Birmingham NHS Foundation Trust in Birmingham, England. It is listed as a Band 4 Medical secretary role. The advertised salary is £28392.00 to £31157.00. The contract type is Fixed-Term. The application deadline is 26 Oct 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (20 Oct 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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