Band 4 Medical Secretary Supervisor - Gastroenterology


Location
Solihull, England
Salary
£28392.00 to £31157.00
Profession
Medical secretary
Grade
Band 4
Deadline
15 Oct 2026
Contract Type
Fixed-Term
Posted Date
06 Oct 2026
Medical Protection — the side of locally employed doctors from £83

Job requirements

Essential

32 listed

Requirements the employer expects applicants to meet.

  • Experience

    *Experience of working as a Medical Secretary

  • Experience

    *Experience of dealing with the Public/Customer service experience

  • Experience

    *Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook)

  • Experience

    *Experience of using IT systems

  • Experience

    *Experience of working in Healthcare

  • Experience

    *Good Organisational skills

  • Experience

    *Able to use own initiative and deal with the unpredictable

  • Experience

    *Able to work under pressure and to multi-task

  • Experience

    *Able to work to deadlines

  • Qualifications

    *Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4

  • Qualifications

    *Business Administration NVQ level 3 or equivalent experience in a clerical environment

  • Qualifications

    *AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology

  • Qualifications

    *Working knowledge of medical terminology

  • Additional Criteria

    *Good communication / customer care skills both written and verbal demonstrating sympathy and compassion

  • Additional Criteria

    *Good keyboard / IT skills

  • Additional Criteria

    *Good organisation skills and ability to multitask

  • Additional Criteria

    *Good time management skills

  • Additional Criteria

    *Ability to deal professionally with enquiries from staff, patients and visitors

  • Additional Criteria

    *Ability to problem solve

  • Additional Criteria

    *Understand confidentiality and apply the principles in everyday working practice

  • Additional Criteria

    *Ability to pay attention to detail where there are predictable interruptions to the work pattern

  • Additional Criteria

    *Ability to deal with stressful situations and sensitive issues

  • Additional Criteria

    *Work effectively and flexibly as part of a team to meet the needs of the services

  • Additional Criteria

    *Confident in dealing with people at all levels

  • Additional Criteria

    *Must be able to demonstrate an understanding of equality and diversity

  • Additional Criteria

    *Mature open and flexible approach to work

  • Additional Criteria

    *Demonstrates care and compassion

  • Additional Criteria

    *Good inter-personal and communication skills

  • Additional Criteria

    *Team Player

  • Additional Criteria

    *Conscientious

  • Additional Criteria

    *Demonstrates reliability, motivation and commitment

  • Additional Criteria

    *Ability to travel to multiple sites

Desirable

2 listed

Additional qualities the employer would prefer.

  • Experience

    *Experience of working in a busy environment

  • Additional Criteria

    *Ability to work under pressure and deal with stressful situations

Job summary

We are excited to announce that we are looking for an experienced full-time Band 4 Medical Secretary to work in the Gastroenterology department at Heartlands and Solihull Hospital for 37.5 hours a week. You will be working with an established team of medical secretaries.

You will need to be keen and enthusiastic, if this is you.... then you won't regret applying for this role and becoming part of the Gastroenterology team. We require someone who is hardworking, methodical, good at audio typing, good communication skills, approachable and friendly and will work alongside an already established team of medical secretaries.

This is a full-time, fixed term post (12 months), and the successful candidate would be required to work core-working hours from Monday-Friday.

If the above is of interest to you and would like an informal chat prior to interview, then please get in touch with Ellisa Andrews, contact number: 0121 424 0435, ellisa.andrews@uhb.nhs.uk.

Main duties of the job

*To provide a complete confidential general and medical secretarial service for the Consultants and their medical team. To be responsible for the organisation of meetings, preparation of agendas and taking of minutes. To organise case conferences, seminars and travel arrangements and assume responsibility for the daily management of the medical team diary. All work to be carried out on own initiative, without direct supervision and to tight deadlines, in order to achieve Trust standard and targets

*To provide and receive complex information on a daily basis. To exercise initiative and judgement based on acquired knowledge and experience when dealing with enquiries of a clinical and non-clinical nature

*To touch type from audio and / or shorthand the following documents: clinical letters; results letters; discharge summaries; medical reports; Coroner's reports; police reports; scientific manuscripts and abstracts; reports in response to complaints; teaching, educational and research materials. This requires an understanding of medical terminology, phraseology and medications, as well as high levels of concentration. Many documents may be of a complex or distressing nature

*To draft letters on behalf of the Consultants in a sympathetic but easily understandable manner, for example when informing patients of their test results

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Details

  • Date posted: 06 October 2026
  • Pay scheme: Agenda for change
  • Band: Band 4
  • Salary: £28,392 to £31,157 a year
  • Contract: Fixed term
  • Duration: 12 months
  • Working pattern: Full-time, Flexible working
  • Reference number: 304-9019641
  • Job locations: Solihull Hospital, Lode Ln, Solihull, West Midlands, B91 2JL, United Kingdom

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

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Applying for this NHS job

This advert is for Band 4 Medical Secretary Supervisor - Gastroenterology with University Hospitals Birmingham NHS Foundation Trust in Solihull, England. It is listed as a Band 4 Medical secretary role. The advertised salary is £28392.00 to £31157.00. The contract type is Fixed-Term. The application deadline is 15 Oct 2026.

Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (06 Oct 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.

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