Band 4 Medical Secretary Supervisor - Faster Diagnostic Service

Job summary

An exciting opportunity has arisen for an enthusiastic, organised and motivated Medical Secretary to join our Faster Diagnostic Service.

The service provides timely assessment, investigation and diagnosis for patients referred with potential cancer symptoms. The service supports patients presenting with a wide variety of symptoms and works closely with multidisciplinary teams across primary, secondary and diagnostic care to ensure patients receive high-quality, patient-centred care throughout their diagnostic journey.

As a Medical Secretary, you will play a vital role in supporting the clinical team and ensuring the smooth administration of the patient pathway.

We offer the opportunity to work within a supportive and friendly team. We are committed to flexible working and welcome applications from candidates seeking full-time, part-time or job share arrangements. This is a hybrid role, providing opportunities for both office-based and remote working where service needs allow. We encourage our staff to use their initiative to identify and develop innovative ways of working that enhance productivity, improve patient experience and support team collaboration.

If you are passionate about delivering excellent patient care through outstanding administrative support, we would love to hear from you.

Main duties of the job

*To provide a complete confidential general and medical secretarial service for the Consultant(s) and their medical team. To assume responsibility for the daily management of the medical team diary. All work to be carried out on own initiative, without direct supervision and to tight deadlines, in order to achieve Trust standard and targets.

*To touch type from audio and / or shorthand the following documents: clinical letters; results letters. This requires an understanding of medical terminology, phraseology and medications, as well as high levels of concentration. Many documents may be of a complex or distressing nature.

*Knowledge and use of various Microsoft Office Software programmes including Outlook, Word, PowerPoint, Excel, Access (database) to produce clinical letters and other relevant correspondence.

*To provide day to day supervision to secretaries/clerical officers, allocating and monitoring work on a daily basis.

*Provide and be responsible for the training of Medical Secretary trainees.

*To sort, distribute and prioritise incoming mail, using judgement and experience to decide which documents are to be passed to the Consultant(s) and their team for urgent action, and which may be passed directly to other areas for action and information.

*Provide reciprocal cover for administrative Team during annual leave and sickness absence.

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Details

• Date posted: 02 September 2026
• Pay scheme: Agenda for change
• Band: Band 4
• Salary: £28,392 to £31,157 a year
• Contract: Permanent
• Working pattern: Full-time, Flexible working
• Reference number: 304-1101358
• Job locations: Trustwide, Mindelsohn Way, Birmingham, West Midlands, B15 2TH, United Kingdom

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*