Job summary
The post-holder will provide a comprehensive Co-ordinating Service for the Complex Discharge Team based within our Complex Discharge Hubs.
All activities will underpin the safe and timely discharge of patients. As well as work to reduce patient length of stay.
The post holder will track TTOs and Transport and escalate where appropriate using sound judgement skills
The post holder will actively promote and assist in the reduction of patient length of stay and the achievement of the department targets.
The role involves cross site working on a 7-day rota to include Bank Holidays.
Main duties of the job
The post holder will have dedicated wards and be responsible for the tracking and progressing of individual delayed discharges in specific areas, whether Health or Social care responsibility.
This includes maintaining accurate computerised and manual records, inputting data onto the Trust's computer systems, responding to and producing information requests and ensuring that all patient records are kept up to date with any details relevant to the patient's discharge pathway.
The post holder is the first point of contact within the Complex Discharge Hub and in conjunction with the wider Complex Discharge Hub Team, actively contributes towards the achievement of department and directorate KPI's (Key Performance Indicators).
The post holder will assist the Team Leader, Operations Manager and Clinical Leads of the Hubs in gathering, collating and analysing data.
The post holder is responsible for liaising and communicating with other members of the Complex Discharge Hub to ensure they receive regular updates throughout the day
The post holder will be required to support the escalation arrangements for delayed patients. Work will include providing progress reports and data, using Department/Trust systems and relaying feedback for members not in attendance.
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Details
- Date posted: 08 June 2026
- Pay scheme: Agenda for change
- Band: Band 4
- Salary: £28,392 to £31,157 a year
- Contract: Permanent
- Working pattern: Full-time, Flexible working
- Reference number: 304-1101240
- Job locations: Queen Elizabeth Hospital, Mindelsohn Way, Birmingham, West Midlands, B15 2TH, United Kingdom
Job responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
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Applying for this NHS job
This advert is for Band 4 Complex Discharge Coordinator with University Hospitals Birmingham NHS Foundation Trust in Birmingham, Midlands, England. It is listed as a Band 4 Administrative and IT role. The advertised salary is £28,392 to £31,157 a year. The contract type is Permanent. The application deadline is 14 Jun 2026.
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