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Job requirements
Essential
25 listedRequirements the employer expects applicants to meet.
- Mobility
For inpatient based roles, there is no mobility requirement outside of getting to your place of work. For community based roles, own transport or suitable alternative is required, and dependence on public transport is not suitable for community based roles.
- Personal Attributes
Physically capable for performing the role and responsibilities expected of the post holder, i.e. manual handling of clients/service users
- Personal Attributes
Willingness to undertake further training and ongoing development
- Personal Attributes
Ability to recognise own limitation and to effectively utilise supervision and support systems to ensure safe and effective delivery of services
- Personal Attributes
Demonstrates an ability to act calmly in emergencies and to respond in a professional manner in occasionally stressful and challenging situations
- Personal Attributes
Willingness to be flexible and part of a team
- Knowledge and Skills
Demonstrates skills in literacy, written, verbal and an ability to effectively use electronic information and computer technology
- Knowledge and Skills
Demonstrates an understanding of the importance of quality of care
- Knowledge and Skills
Demonstrates an understanding of the role of a Senior Healthcare Assistant
- Knowledge and Skills
Able to work under the direction of a registered practitioner
- Knowledge and Skills
Ability to work efficiently, effectively and professionally in a multi-disciplinary team
- Knowledge and Skills
Ability to work under own Initiative
- Knowledge and Skills
Able to carry out routine and non-routine tasks
- Standard Requirements
Commitment to Equality & Valuing Diversity Principles
- Standard Requirements
Understanding of Confidentiality & Data Protection
- Standard Requirements
Understanding of the service users of the Trust (which could include lived experience of conditions the Trust deals with or of receiving services relevant to those the Trust provides)
- Experience (both work and 'life' related)
Prior experience as a support worker
- Experience (both work and 'life' related)
Experience of working in either: a healthcare environment or social care organisation/setting or lived experience of providing care or service industry requiring people contact
- Demonstrates a commitment to the Trust's Values
Compassion
- Demonstrates a commitment to the Trust's Values
Trust
- Demonstrates a commitment to the Trust's Values
Respect
- Demonstrates a commitment to the Trust's Values
Integrity
- Qualifications (Equivalent qualifications will be considered where their equivalency can be demonstrated)
Level 2 qualification in functional skills Maths and English or equivalent qualification
- Qualifications (Equivalent qualifications will be considered where their equivalency can be demonstrated)
Level 3 qualification in Care or equivalent relevant experience
- Qualifications (Equivalent qualifications will be considered where their equivalency can be demonstrated)
Care Certificate or required to successfully complete within 12 weeks
Desirable
Not listed in the available specification.
Job summary
"...a place of safety where people understood what I was going through and didn't judge me. The staff were always there to listen, guide and support me through a very difficult time. They genuinely cared, helped me see my worth, and showed me that recovery was possible and worth fighting for. Most of all, they gave me back my life and hope." - Patient testimonial.
Welford Ward, refurbished in 2023, is a modern eating disorders unit at the Bennion Centre, Glenfield Hospital. It provides care for up to 15 adult inpatients from across the East Midlands. The ward offers spacious accommodation, two enclosed gardens, single bedrooms, and separate areas for male and female patients.
We are seeking motivated, caring and compassionate Senior Health Care Support Workers to join our established team. You will play a key role in supporting patients and working alongside Band 5 and 6 Nurses, Medics, Dietitians, SALT, fellow Senior Health Care Support Workers, the Ward Manager and Team Managers to deliver safe, effective and patient-centred care.
Based at the Bennion Centre, Glenfield Hospital, this role offers excellent training and development opportunities to support your career progression. We are looking for individuals who are genuinely passionate about caring for patients. The service operates 24/7 on a rotational shift pattern, including days, nights, weekends and bank holidays.
Contact Details:
Jacalyn Cottingham, Ward Manager, jacalyn.cottingham@nhs.net, 01162951967
Main duties of the job
This role supports the qualified Nursing Staff and the wider multi-disciplinary team in the delivery of direct patient care and supporting patients in maintaining their health and wellbeing.
The Senior Healthcare Support Worker is responsible for providing personal and clinical care, undertaking clinical observations and other clinical and therapeutic interventions as delegated by the registered Practitioner and in accordance with existing competencies.
Senior Healthcare Support Workers provide care, support and monitor the physical and mental health and well-being of individuals in their care.
Band 3 Health Care Support Workers are given training in NG Tube feeding and are supported to develop further clinical skills such as wound management, tissue viability, infection control and other relevant skills.
About us
We may close the advert early, if we receive a sufficient number of applicants, so please apply as soon as possible.
Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland.
We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.
Details of our benefits, leadership behaviours and other important information can be found in the Information for Applicants, please view the supporting documents.
We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy.
For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy).
All jobs will require permission to work in the UK.
For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started.
Applicants at risk within the local NHS who meet essential criteria will have preference for interview.
Details
- Date posted: 24 September 2026
- Pay scheme: Agenda for change
- Band: Band 3
- Salary: £25,760 to £27,476 a year
- Contract: Permanent
- Working pattern: Full-time
- Reference number: 007440
- Job locations: Bennion Centre, Glenfield Hospital, Groby Road, Glenfield, Leicester, Leicestershire, LE3 9QP, United Kingdom
Job responsibilities
If you like what you've read and would like more information on the duties and responsibilities of this role, please click onto “Apply for this job” and you will be re-directed to our vacancies page where you can review the job description and person specification.
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Applying for this NHS job
This advert is for Band 3 Senior Healthcare Support Worker with Leicestershire Partnership NHS Trust in Leicester, England. It is listed as a Band 3 Healthcare support worker role. The advertised salary is £25760.00 to £27476.00. The contract type is Permanent. The application deadline is 08 Oct 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (24 Sep 2026) to decide whether this role fits your current NHSjob search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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