Search for more NHS jobs in Birmingham
Job summary
An exciting opportunity has arisen for an enthusiastic and motivated individual to join the Pharmacy team at Queen Elizabeth Hospital Birmingham as a Pharmacy Administrator.
We are seeking someone with strong interpersonal skills, the ability to organise and manage tasks within defined timeframes, and the capability to work both independently and as part of a team. The ideal candidate will be highly proficient in Microsoft Office, including Word and Excel, and will demonstrate excellent communication skills. Attention to detail is crucial, and the successful applicant must be resourceful, able to prioritise their workload and handle a busy office environment with regular interruptions.
Duties will include providing administrative support to staff and line managers, while maintaining strict confidentiality at all times.
This is an excellent opportunity for a candidate who can maintain productivity in a dynamic setting while managing multiple tasks efficiently.
Please see the attached job description for further information including the essential and desirable criteria for the role.
For further information, please contact Jackie Shale on 07825866071 or Jackie.shale@uhb.nhs.uk
Main duties of the job
- Provide administrative support to line managers.
- Undertake typing tasks, including audio transcription and copy typing of various documents (e.g. letters, emails, reports, spreadsheets).
- Support departmental meetings, including preparing agendas, taking minutes, and circulating them.
- Manage incoming mail, prioritising and redirecting as necessary.
- Assist with the onboarding of new colleagues as directed by the Line Manager.
- Support the introduction of new technology and working practices.
- Photocopy, scan, and file documents while maintaining confidentiality and ensuring easy retrieval.
- Handle invoices and chase procurement orders.
- Use Microsoft Office (Outlook, Word, PowerPoint, Excel, Access) to produce correspondence, presentations, and reports.
- Carry out additional administrative duties including photocopying, ordering stationery, and managing office equipment repairs.
- Record and monitor staff absence calls ensuring to liaise with the respective line managers and provide appropriate information.
- Provide cover for the Administration Team during annual leave or sickness absence.
This is not an exhaustive list of roles and responsivities. Please see the attached job description for further information.
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Details
- Date posted: 06 July 2026
- Pay scheme: Agenda for change
- Band: Band 3
- Salary: £25,760 to £27,476 a year
- Contract: Permanent
- Working pattern: Part-time, Flexible working
- Reference number: 304-1101632
- Job locations: Queen Elizabeth Hospital, Mindelsohn Way, Birmingham, West Midlands, B15 2TH, United Kingdom
Job responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Person specification
Experience
Essential
- *Experience of dealing with the Public/Customer service experience
- *Experience of working in a Secretarial/ Administrative role with a proven track record of problem solving
- *Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook)
- *Knowledge of dealing with non-routine issues such as problem solving for an area of work
- *Full understanding of Information Governance and Patient Confidentiality
Desirable
- *Previous experience of transcribing formal minutes
- *Experience of using Trust IT systems
- *Experience of working in a busy environment
- *Experience of working in Healthcare
Qualifications
Essential
- *Good General Education (e.g. GCSE English and Maths A-C/ 4-9 or equivalent)
- *RSA level II or equivalent experience
- *Business Administration NVQ level 3 or equivalent experience in an administrative environment
Additional Criteria
Essential
- *Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
- *Good keyboard/ IT skills
- *Good organisation skills
- *Good time management skills
- *Ability to deal professionally with enquiries from staff Patients and Visitors
- *Ability to problem solve
- *Understand confidentiality and apply the principles in every day working practice
- *Ability to pay attention to detail where there are predictable interruptions to the work pattern
- *Ability to deal with stressful situations and sensitive issues
- *Work effectively and flexibly as part of a team to meet the needs of the services
- *Confident in dealing with people at all levels
- *Must be able to demonstrate an understanding of equality and diversity
- *Good inter-personal and communication skills
- *Able to use own initiative and deal with the unpredictable
- *Able to work to deadlines
- *Able to work under pressure and to multi-task
- *Flexible approach to work
- *Demonstrates care and compassion
- *Team Player
- *Conscientious
- *Demonstrates reliability, motivation and commitment
- *Ability to travel to other Trust sites
WhatsApp job alerts
Get instant WhatsApp alerts for Band 3 Medical Secretary roles in Birmingham
Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching healthcare roles.
Applying for this NHS job
This advert is for Band 3 Pharmacy Administrator with University Hospitals Birmingham NHS Foundation Trust in Birmingham, Midlands, England. It is listed as a Band 3 Administrative and IT role. The advertised salary is £25,760 to £27,476 a year. The contract type is Permanent. The application deadline is 20 Jul 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (06 Jul 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.