Band 3 Medical Support Secretary - Urology

Job summary

Where required coordinate duties in clinics / departments

To schedule patients into clinics using the criteria set out by the Trust and the clinical speciality,

Processing patient appointment attendance using a variety of hospital information systems

To provide secretarial support touch type from audio and/or copy type from written documentation the following documents: clinic letters; results letters; discharge summaries; medical reports and reports in response to complaints. This requires an understanding of medical terminology, phraseology and medications. Some documents may be of a complex or distressing nature

Main duties of the job

Ensure that clinic letters and discharge summaries are sent out in accordance with the locally agreed time limits Create documents / spreadsheets / reports as required using IT Systems Use Trust systems to input electronic data as required

To exercise initiative and judgement based on acquired knowledge and experience when dealing with enquiries

Receiving and dealing with telephone enquiries as appropriate

Input and look up data on Trust IT systems in accordance with Trust policy

Arrange appointments as necessary

To assist colleagues as directed by the Supervisor/Line Manager in times of pressure of work

Co-operate in the introduction of new technology and new working practices to ensure the smooth running of the department Maintain confidentiality at all times in accordance with Caldicott Guidelines and Data Protection Act

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Details

• Date posted: 12 October 2026
• Pay scheme: Agenda for change
• Band: Band 3
• Salary: £25,760 to £27,476 a year
• Contract: Fixed term
• Duration: 12 months
• Working pattern: Full-time, Flexible working
• Reference number: 16076
• Job locations: Trustwide, Mindelsohn Way, Birmingham, West Midlands, B15 2TH, United Kingdom

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*