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Job requirements
Essential
5 listedRequirements the employer expects applicants to meet.
- Experience
Experience of dealing with the Public/Customer service experience
- Experience
Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
- Experience
Experience of using IT systems
- Qualifications
Good General Education (e.g. GCSE English and Maths A-C) GCSE Level 9-4
- Qualifications
Business Administration NVQ level 3 or equivalent experience in a clerical environment
Desirable
3 listedAdditional qualities the employer would prefer.
- Experience
Experience of working in a busy environment
- Experience
Experience of working in Healthcare
- Qualifications
AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology
Job summary
An exciting opportunity has arisen for 2 full-time Medical Secretaries to join the Sleep Service within our busy Respiratory Medicine department.
We are seeking enthusiastic, organised and proactive individuals with previous experience in a secretarial role. The successful candidates will provide comprehensive administrative and secretarial support within a fast-paced clinical environment, ensuring high standards of patient care and efficient service delivery.
Essential requirements:
*Previous experience in a secretarial role
*Audio typing experience
*GCSE English and Maths (Grade C/4 or above)
*Good knowledge of Microsoft Office applications
*Excellent communication and organisational skills
*Ability to work independently and prioritise workloads effectively
*Proactive approach with strong attention to detail
Desirable:
*Understanding of patient pathways and waiting list management within an NHS setting
This is an excellent opportunity for motivated individuals who enjoy working as part of a team and are committed to delivering a high-quality service to patients and clinical staff.
If you are organised, adaptable and thrive in a busy environment, we would welcome your application.
Main duties of the job
To type clinic letters and reports from audio dictation & produce accurate correspondence in a timely manner
To book, reschedule and cancel appointments/clinics.
To monitor waiting lists & clinic capacity;
To maintain & track results of patient investigations and on receipt, prioritise & action according to clinical need with guidance from the medical team.
To maintain Consultant diaries as required.
To open post and action accordingly.
Providing a first point of contact (face to face, telephone & email) for patients, colleagues and other health care professionals.
Process referrals accordingly.
Updating and inputting of patient information on to the appropriate systems and spreadsheets.
Scanning documents as required to patient records.
Collating information and documents for reporting purposes
To be able to organise daily workload and prioritise tasks to meet timescales & deadlines.
Completing necessary actions required from correspondence and any requests received.
And any other work as defined in the job description.
There will be an audio-typing & medical terminology test; and speed/accuracy test.
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Details
- Date posted: 28 September 2026
- Pay scheme: Agenda for change
- Band: Band 3
- Salary: £25,760 to £27,476 a year
- Contract: Permanent
- Working pattern: Full-time, Flexible working
- Reference number: 304-9016712-1
- Job locations: Heartlands Hospital, Bordesley Green E, Birmingham, West Midlands, B9 5SS, United Kingdom
Job responsibilities
Please note for a specific detailed job description for this vacancy please see attached job description.
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Applying for this NHS job
This advert is for Band 3 Medical Secretary-Respiratory Medicine with University Hospitals Birmingham NHS Foundation Trust in Birmingham, England. It is listed as a Band 3 Medical secretary role. The advertised salary is £25760.00 to £27476.00. The contract type is Permanent. The application deadline is 04 Oct 2026.
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