BAND 3 Healthcare Science Support Worker - Administration role

Job summary

Cardiac Physiology is a friendly and supportive team that requires a Cardiac Rhythm Device management (CRM) Invasive Healthcare Science Support worker to assist with the day to day administration for the department and support the clinical service. The role will include contact with patients and their relatives, GP's, external and internal medical staff, administration and clerical staff. This is a fixed term, part time post of 30 hours per week Monday to Friday for 12 months.

Main duties of the job

Booking appointments

Arranging meetings

Calling patients and providing support

Answering incoming calls

Reception duties

Data entry

Chaperoning

CRM remote monitor education, maintenance and clinical risk stratification

Ensuring CRM equipment is logged and kept to a high standard.

Providing a high quality, patient focused support.

Ensuring the electronic medical records (EMR) and the devices database, Fysicon are up to date.

To coordinate with the booking office, multi discipline team (MDT) coordinators and research staff to ensure all booking processes are accurate and as streamlined as possible.

This exciting hybrid administrative and clinical role provides an opportunity for personal development, which will be supported with a workbook to show progression and development. We welcome you to attend both Internal and external courses.

Royal Papworth Hospital is proud to employ a diverse workforce who are encouraged to use their individuality to provide exceptional and personalised patient care. We believe that our strength as an organisation relies on our ability to foster an environment which encourages using our differences as a strength.

If you're ready to start your journey to realise your full potential, with our friendly and caring team- please apply!

For more information and details contact:-

Carol Rogers, Clinical Administration Team Leader Email: c.rogers10@nhs.net or Claire Kinns Highly Specialised Cardiac Physiologist Email: clairekinns1@nhs.net

Job responsibilities

Royal Papworth Hospital NHS Foundation Trust is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge. We perform the most heart and/or lung transplants in the UK and carried out the UK's first successful heart transplant in 1979. It also offers emergency heart attack treatment, sleep centre care and is one of just five centres nationally for those in severe respiratory failure.

Based on the Cambridge Biomedical Campus the largest centre of medical research and health science in Europe the Trust is at the heart of treatments of the future. Royal Papworth became the first hospital trust in the country to be rated outstanding in all five areas assessed by the Care Quality Commission - a rating it still holds today. The Trust holds its values of compassion, excellence & collaboration at its core, and all colleagues joining the team are expected to uphold these in their day-to-day roles & interactions. Royal Papworth is proud of its diverse workforce and encourages people to embrace their individuality.

The Trust values difference and welcomes all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy & maternity, race, religion & belief, sex and sexual orientation. Providing they meet the minimum post criteria, applicants with disabilities will be offered an interview.