Job overview
Birmingham Healthy Minds is a team of psychological therapists and practitioners working within and IAPT setting across Birmingham. We are now seeking to appoint an experienced, enthusiastic, and motivated administrator to join the Birmingham Healthy Minds teams based in the South of the City.
You will provide an effective, efficient, and confidential administrative service to support the clinical team. There is a need to be able to work within a busy work environment with accuracy and to tight deadlines. You will work closely with a small admin team, yet need to have the ability to prioritise your workload and act on your own initiative is essential.
Applicants should have good communication & organisational skills, experience of using Microsoft Office with excellent typing speed and accuracy, it is a requirement to have Maths and English qualifications, so please ensure to add into your application form. Experience of using IAPTus and RIO would be an advantage.
Main duties of the job
- To undertake a range of administrative and clerical duties to support the work of Birmingham Healthy Minds..
- To act as first point of contact for patients and visitors to the Team including fielding calls and taking and disseminating messages.
- To service outpatient clinics utilising both Trust patient information and in-house systems.
- To undertake general administrative duties to assist the wider administrative and multidisciplinary teams in carrying out their duties.
- To provide cover for colleagues when required to include working at any base across Birmingham to meet service needs.
- To work flexible hours including weekends and evenings to meet the needs of the Service
Detailed job description and main responsibilities
For further information about the main responsibilities please view the attached job description and person specification.
We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)
We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.
Person specification
Qualifications
Essential
- GCSE Grade C or above in English and Mathematics or equivalent
- Experience of using Microsoft Office applications
Desirable
- IAPTus/RIO or equivalent
- Experience of working in a mental health environment / NHS environment
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Applying for this NHS job
This advert is for Band 3 Administration Assistant - Birmingham Healthy Minds with Birmingham and Solihull Mental Health NHS Foundation Trust in Birmingham, Midlands, England. It is listed as a Band 3 Administrative and IT role. The advertised salary is £25,760 - £27,476 per annum, pro rata. The contract type is 12 months (Fixed Term). The application deadline is 28 Jun 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (17 Jun 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
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