Job overview
Jevington Ward is a busy, acute and dynamic 28 bedded Medical Ward that specialises in General Medicine. The team is both friendly and supportive, with a strong commitment to providing a high standard of care.
We are looking for a pleasant and caring Ward Clerk to join our efficient and professional team at Eastbourne District General Hospital. You will have experience of dealing with the general public, be able to manage difficult situations. The team on the ward is both friendly and supportive, with a strong commitment to providing a high standard of care.
If you have an ability to work calmly under pressure and feel you meet the following requirements: -
- A good communicator and enjoy meeting people.
- Possess a polite and caring manner.
- Have a good sense of humour.
- Able to prioritise own workload.
- If you are computer literate, Keyboard skills an advantage, but training will be given.
Main duties of the job
The post holder’s primary focus will be the timely handling of reception duties and interaction with members of the public and colleagues. Responding to and taking action to resolve queries with pace and tact. Responsible for ensuring patient records are available and electronic patient tracking systems are kept up to date in line with Trust policy. As a core member of the team the post holder will provide a comprehensive and quality administrative and clerical function to support the smooth day to day running of the clinical area.
Detailed job description and main responsibilities
Please refer to the job description attached.
If you have any questions about this position please do not hesitate to contact us.
Person specification
Experience
Essential
- Previous clerical/administration experience in a busy environment
- Experience of keeping accurate record keeping and filing systems
- Customer care/service
Desirable
- Previous experience of working in the NHS or other healthcare setting
Qualifications
Essential
- Good general education including English and Maths GCSE grade C or above, or equivalent level of knowledge and experience
Desirable
- Evidence of personal development
- Recognised relevant qualification such as customer service, administration, secretarial, IT (e.g. ECDL)
Skills / Knowledge / Abilities
Essential
- Ability to work to own initiative and as part of a team.
- Accurate and methodical, able to prioritise and adapt to change
- Strong interpersonal skills. Acting with patience and tact.
- Competent IT literacy with ability to learn new systems and processes
- Confident telephone manner
Desirable
- Familiarity with relevant NHS terminology and systems.
- Hospital computer systems such as Nervecentre, PAS
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Applying for this NHS job
This advert is for Band 2 -Ward Clerk - Jevington Ward - EDGH with East Sussex Healthcare NHS Trust in St Leonards On Sea, South East, England. It is listed as a Band 2 Administrative and IT role. The advertised salary is £25,272 per annum, pro rata. The contract type is Fixed term: 6 months (or secondment). The application deadline is 29 Jul 2026.
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