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Job overview
An exciting opportunity has arisen for a motivated and organised individual to join the team as a Band 2 Administrator working 16 hours per week.
The post holder will support the day-to-day administration of the service, ensuring patients are booked appropriately and that data is accurately recorded in line with Trust policies.
The role requires strong organisational skills, attention to detail, and the ability to work both independently and as part of a team in a busy environment.
Main duties of the job
- To provide administrative support to the clinical team, ensuring efficient day-to-day running of the service • To support patient admissions, discharges and appointment booking processes in line with local procedures • To maintain accurate and up-to-date patient records across Trust systems • To ensure timely communication with relevant internal and external teams • To support the coordination of patient pathways, escalating any issues where appropriate • To manage general administrative tasks, including document preparation, data entry and stock control • To liaise with clinical staff to ensure information is accurate and processes are followed correctly • To provide cover and support across the wider service as required in line with service needs
Detailed job description and main responsibilities
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
Person specification
Others
Essential
- Equality and Diversity - The promotion of equality of opportunity and good working relations (providing practical leadership)
Experience
Essential
- Experience of working in the NHS in an admin position
- Knowledge of NHS computer systems (eg CareFlow, Medway)
Skills and aptitudes
Essential
- Demonstrate ability to pay attention to detail , reliably check and record data and be able to self-check completed work
- Demonstrate excellent communication skills with all levels of staff and patients
- Demonstrate a good telephone manner and technique
- Ability to work under pressure/meet tight deadlines whilst delivering high quality work
- Ability to follow instructions; guidelines and procedures
- Has flexible approach and attitude
- Good organisational and administrative skills Computer/keyboard skills in MS Word and Excel
- Demonstrate a good working knowledge of computer systems and be capable of using Microsoft Office applications
- Awareness of patient pathways
Personal Qualities & attributes
Essential
- Ability to maintain a professional approach at all times
- Maintain confidentiality and respect towards patients and staff
Education & professional Qualifications
Essential
- Basic literacy and numeracy skills' or 'Entry Level 2/3
- NVQ Level 1 in Business
- Administration/Customer Care or acquired equivalent experience
- GCSE or equivalent level education
Desirable
- Basic IT or administrative training
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Applying for this NHS job
This advert is for Band 2 Patient Administrator with Royal Free London NHS Foundation Trust in London, London, England. It is listed as a Administrative and IT role. The advertised salary is £30,142 per annum inclusive of HCAS pro rata. The contract type is Fixed term: 9 months (Maternity leave cover). The application deadline is 06 Aug 2026.
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